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"Been staying here for many years. Excellent hotel for a reasonable rate. The staff is very nice and eager to help. Breakfast buffet is very good. Loca ... " More

By a verified traveler on Wed 07 Dec 2016

Hotel Description

4.5-star luxury hotel near Gurney Drive

Seaside stay

Within a 10-minute walk of this Downtown George Town hotel, you'll find Gurney Drive and Gleneagles Penang Medical Centre. KOMTAR and Gurney Plaza are also within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 4 restaurants, an outdoor pool, and an outdoor tennis court. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.

Free Internet

The 368 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and TVs. Other amenities include minibars, coffee/tea makers, and free newspapers.

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$62* Per night/room Apr 25 - Apr 26

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Evergreen Laurel Penang ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Evergreen Laurel Penang

Everyone (2)
5 out of 5

Great Value in Penang

Pros: Nice large rooms; very clean and well-maintained; great staff; excellent value.
Cons: For individual travelers the only nuisance is often large groups of tour people; otherwise, all is good. This time, people behaved themselves.
Location: Easy walk, taxi, drive to shopping centers. Walk along the shoreline. Only a short drive to downtown Penang and historic sites.
Been staying here for many years. Excellent hotel for a reasonable rate. The staff is very nice and eager to help. Breakfast buffet is very good. Location is convenient to many Gurney drive destinations.

Posted by on Dec 7, 2016

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5 out of 5

Great staff. Comfortable hotel !

Staff were welcoming and helpful ! A good hotel starts with staff. Comfortable room, back of hotel, clean n comfortable poolside and 'spa'! Restaurant food good and reasonable prices! Great location with seaside walk and views. Lots of foody places nearby ! I liked it .

Posted by , from HK on Apr 21, 2015

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4 out of 5

Long-time Customer

We've stayed at the Evergreen regularly for perhaps 20 years. It is still one of the best values on Gurney Drive in Penang. It is convenient, clean, well-managed, and the staff is very accomodating. Like most hotels, it does perhaps show some signs of wear around the edges, but it is still very comfortable and the rooms are large and modern. We expecially enjoy the breakfast buffet; the selection of both Asian and Western items is very good.

Posted by on Apr 13, 2011

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4 out of 5

Good value

We've been staying at Evergreen for many many years. It's gotten a bit ""rough around the edges"" in recent years, but still is an excellent value for the money. The staff is efficient and friendly and the rooms are very clean, spacious, but soon would benefit from a remodel. The breakfast buffet is well worth the cost, but we've noticed they've cut back on some items in recent years. It's hard to get a good cup of coffee, but you can make a decent cup in your room. The location is very good to downtown Penang and shopping centers. There are some tour groups staying at this hotel, but mostly they behave themselves. We will definitely return to the Evergreen.

Posted by on Apr 1, 2009

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1 out of 5

customer service lacking

One En. , try to challenge me to make a complaint after I approached him discreetly that he should not have been impolite when asking me to move my car from the parking for suite guest as it was raining heavily then. I then told him not to be defensive as I only wants to point out the proper way of addressing customer but he rudely gesture me to make a complaint if I'm not happy with his reply.

Posted by on Jul 23, 2007

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4 out of 5

Good Value in Penang

Been to this hotel several times. Very reliable. Older, now, but well-maintained. Rooms are excellent. There is no-charge wireless Internet access in the lobby (cable in the rooms). Breakfast is quite good. Taxes & service charges annoying, but unavoidable.

Posted by on Nov 27, 2006

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4 out of 5

Great trip to Penang

Although the hotel was made very last min - 2 days before my depature as Travel Agent handling my ticket that most of the the hotels in Penang r fully booked up due to long weekend holiday. I managed to find Evergreen booked it at an attractive rate and I am so happy when I get there as the room is overseeing the beach and with that I get to see sun set and sun rise. Very safe hotel with fantastic service.. Taxi can be arrange through the tour desk easily at resonable rate. It was a great trip.

Posted by on May 5, 2006

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Renovations + Closures

The property will be renovating from 09 September 2019 until further notice. The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Evergreen Laurel Penang offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a health club. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A spa tub, a steam room, and tour/ticket assistance are also featured at the luxury Evergreen Laurel Penang. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star George Town hotel.

  • 368 guestrooms or units
  • 18 levels
  • 4 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Penang (PEN-Penang Intl.) (19.4 km / 12 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Evergreen Laurel Penang offers 368 air-conditioned accommodations with minibars and safes. This George Town hotel provides complimentary wired and wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Evergreen Laurel Penang has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club, and a steam room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Evergreen Laurel Penang

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Evergreen Laurel
  • Evergreen Laurel Hotel
  • Evergreen Laurel Hotel Penang
  • Evergreen Laurel Penang
  • Evergreen Penang
  • Laurel Evergreen
  • Laurel Evergreen Penang
  • Penang Evergreen
  • Penang Evergreen Laurel
  • Evergreen Laurel Georgetown
  • Evergreen Laurel Hotel Penang/George Town
  • Hotel Evergreen Laurel
  • Evergreen Laurel Penang Hotel
  • Evergreen Laurel Penang Hotel George Town
  • Evergreen Laurel Penang George Town
  • Evergreen Laurel Penang Hotel
  • Evergreen Laurel Penang George Town
  • Evergreen Laurel Penang Hotel George Town

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.