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Le Grand Hôtel & Spa et son Chalet

4.0 star property
4-star ski hotel near Lac de Gérardmer

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Photo gallery for Le Grand Hôtel & Spa et son Chalet

Indoor pool, outdoor pool
View from room
Junior Suite | Desk, soundproofing, free cribs/infant beds, free WiFi
3 restaurants, lunch, dinner served; local cuisine
Free toiletries, hair dryer, bathrobes, towels
Reviews
8.6

Excellent

Explore the area

Map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
  • Popular LocationGerardmer Ski Resort1 min walk
  • Popular LocationJardin de Berchigranges2 min walk
  • Popular LocationLac de Gérardmer9 min walk
  • AirportMulhouse (MLH-EuroAirport)106 min drive

Room options

Deluxe Room (Park)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room (Park)

  • Sleeps 3
  • 1 Double Bed

Superior Room (Village)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Restaurant
Le Manoir au Lac
Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (19)
The price is $219
per night
$244 total
includes taxes & fees
Jun 6 - Jun 7
Le Manoir au Lac

About the neighborhood

Gerardmer

Mountain getaway .Your stay at this hotel will put you steps from Jardin de Berchigranges and a 5-minute walk from Gerardmer Ski Resort. Ballons des Vosges Nature Park and Gérardmer Casino are also within half a mile (1 km).

What's nearby

  • Gerardmer Ski Resort - 1 min walk
  • Jardin de Berchigranges - 2 min walk
  • Gérardmer Casino - 8 min walk
  • Lac de Gérardmer - 9 min walk
  • La Mauselaine - 5 min drive

Getting around

  • Laveline-devant-Bruyères Station - 23 min drive

Restaurants

  • Brasserie la Geromoise - 7 min walk
  • Restaurant O'Lac - 8 min walk
  • Le Neptune - 6 min walk
  • Mémé - 1 min walk
  • Le Retro - 2 min walk

About this property

Le Grand Hôtel & Spa et son Chalet

4-star ski hotel near Lac de Gérardmer
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool, and an outdoor pool. Free self parking is available.

This 4-star Gerardmer hotel is smoke free.

  • 76 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Le Grand Hôtel & Spa et son Chalet offers 76 accommodations with bathrobes and hair dryers. This Gerardmer hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Limited room service

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand et son Chalet
Le Grand et son Chalet Gerardmer
Le Grand Hôtel et son Chalet
Le Grand Hôtel et son Chalet Gerardmer
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

Frequently asked questions

Does Le Grand Hôtel & Spa et son Chalet have an airport shuttle?

Airport shuttle services are not available at Le Grand Hôtel & Spa et son Chalet.

How close is Le Grand Hôtel & Spa et son Chalet to the beach?

This hotel is 12.4 mi (23-min drive) from Lake Messires Beach.

Does Le Grand Hôtel & Spa et son Chalet offer free breakfast?

Free breakfast isn’t provided at Le Grand Hôtel & Spa et son Chalet, but buffet breakfast is offered for a fee of EUR 22 per person.

Is there a casino at Le Grand Hôtel & Spa et son Chalet?

No, there is no casino at this hotel.

What time is check-in at Le Grand Hôtel & Spa et son Chalet?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Le Grand Hôtel & Spa et son Chalet?

This hotel offers free self parking.

Does Le Grand Hôtel & Spa et son Chalet have a pool?

Le Grand Hôtel & Spa et son Chalet features an indoor pool and an outdoor pool.

Does Le Grand Hôtel & Spa et son Chalet have a restaurant?

There are 3 onsite restaurants, offering options like local cuisine and al fresco dining.

Does Le Grand Hôtel & Spa et son Chalet have a spa?

This hotel has a spa, which features body treatments, body scrubs, and body wraps.

How close is Le Grand Hôtel & Spa et son Chalet to downtown Gerardmer?

Le Grand Hôtel & Spa et son Chalet is 0.2 mi away from Gerardmer.

Le Grand Hôtel & Spa et son Chalet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews" "
Rating 8 - Good. 35 out of 98 reviews" "
Rating 6 - Okay. 11 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax
Great spa, professional staff and nice restaurants.
Stayed 1 night in Oct 2017

10/10 Excellent

Julian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade au Grand Hôtel & Spa
Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020