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5.0 out of 5

"Pillows is hands down the best hotel we have ever stayed in - we would go back to Ghent just to stay here, and would tell others to do the same. We ha ... " More

By a verified traveler on Sat 13 Jul 2019

Hotel Description

4.5-star luxury hotel near Gravensteen Castle, connected to a shopping center

City center stay

Within a 10-minute walk of this Ghent hotel, you'll find Gravensteen Castle and Saint Bavo Cathedral. School of Yesteryear and St. Michael's Church are also within half a mile (1 km).

Luxury amenities

A full-service spa, a spa tub, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free WiFi, flat-screen TVs

The 156 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include minibars and Egyptian cotton sheets.

Luxury Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$141* Per night/room Jul 19 - Jul 20

Luxury Room, 1 Bedroom, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Room, 1 King Bed (Grand)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pillows Grand Boutique Hotel Reylof Ghent ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pillows Grand Boutique Hotel Reylof Ghent

Couples (1)
5 out of 5
Pillows is hands down the best hotel we have ever stayed in - we would go back to Ghent just to stay here, and would tell others to do the same. We haven’t stopped raving about the overall beauty and elegance of the hotel and our guest room, the pool and spa facilities, and the superb service and complimentary mini bar/welcome drinks/water/snacks. This place is worth every penny and then some - if you are going to be anywhere near Ghent, do yourself a favor and treat yourself to a night at Pillows!

Posted by on Jul 13, 2019

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About the Pillows Grand Boutique Hotel Reylof Ghent

Location Hoogstraat 36, Ghent, 9000

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from July 21 to August 05:

  • Dining venue

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

Pillows Grand Boutique Hotel Reylof Ghent offers its guests a full-service spa, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, spa services, and a library are also featured at the luxury Pillows Grand Boutique Hotel Reylof Ghent. For a fee, parking is available. This 4.5-star Ghent hotel is smoke free.

  • 156 guestrooms or units
  • 4 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels - National Airport (BRU)
  • Train station: Ghent-Sint-Pieters Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pillows Grand Boutique Hotel Reylof Ghent offers 156 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Lof Restaurant - Overlooking the garden, this fine-dining restaurant serves lunch and dinner.

Espresso Wine Bar - Onsite wine bar. Open daily.

The Living - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Bicycle rentals on site

Spa Services

Spa Reylof has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Pillows Grand Boutique Hotel Reylof Ghent

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property only accepts debit or credit cards and credit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property has modern and historic sections. Guestrooms may be located in either section.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property only accepts debit or credit cards and credit cards for all onsite payments. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 25 and EUR 30 per person (approximately)
  • Self parking fee: EUR 38 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Reylof
  • Hotel Reylof Sandton
  • Hotel Sandton Reylof
  • Sandton Grand Hotel
  • Sandton Grand Hotel Reylof
  • Sandton Grand Hotel Reylof Ghent
  • Sandton Grand Reylof
  • Sandton Grand Reylof Ghent
  • Sandton Reylof
  • Sandton Reylof Hotel
  • Pillows Grand Hotel Reylof Ghent
  • Pillows Grand Reylof Ghent
  • Pillows Grand Reylof
  • Pillows Reylof Ghent Ghent
  • Pillows Grand Hotel Reylof
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel
  • Pillows Grand Boutique Hotel Reylof Ghent Ghent
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.