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Neptune Resort

3.5 star property
3.5-star hotel near The Star Gold Coast

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Photo gallery for Neptune Resort

Penthouse, 2 Bedrooms | Living area | 45-inch TV with cable channels
Penthouse, 2 Bedrooms | View from room
Front of property
Apartment, 2 Bedrooms | Individually decorated, individually furnished, soundproofing
Cafe
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking included
  • GymGymGym

Explore the area

Map
32 Surf Parade, Broadbeach, QLD, 4218
  • Popular LocationPacific Fair Shopping Centre4 min walk
  • Popular LocationThe Oasis5 min walk
  • Popular LocationThe Star Gold Coast6 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)32 min drive

Room options

Superior Apartment

  • 1708 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Ocean View

Superior Apartment, 1 Bedroom, Ocean View | Balcony view

Superior Apartment, 1 Bedroom, Ocean View

10/10 Exceptional
  • 915 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms

9/10 Wonderful
  • 1206 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

10/10 Exceptional
  • 915 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two-Bedroom Sub Penthouse

Two-Bedroom Sub Penthouse | Individually decorated, individually furnished, soundproofing

Two-Bedroom Sub Penthouse

  • 1711 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

9.3/10 Wonderful
  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Living area | 45-inch TV with cable channels

Penthouse, 2 Bedrooms

10/10 Exceptional
  • 1884 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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The price is $103
per night
$113 total
includes taxes & fees
Jun 11 - Jun 12
Meriton Suites Broadbeach, Gold Coast

About the neighborhood

Gold Coast

Oceanside stay.Within a 10-minute walk of this Broadbeach hotel, you'll find Pacific Fair Shopping Centre and The Star Gold Coast. Dracula's Cabaret and Kurrawa Beach are also within half a mile (1 km).

What's nearby

  • Pacific Fair Shopping Centre - 4 min walk
  • The Oasis - 5 min walk
  • The Star Gold Coast - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 11 min walk
  • Cavill Avenue - 5 min drive

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • Saffron Indian Gourmet - 1 min walk
  • Nineteen at the Star - 6 min walk
  • No Name Lane - 6 min walk
  • The Lucky Squire - 6 min walk
  • Sumo Japanese - 7 min walk

About this property

Neptune Resort

3.5-star hotel near The Star Gold Coast
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Neptune Resort, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. A fitness center, a terrace, and barbecue grills are also featured at Neptune Resort. Free self parking is available.

This 3.5-star Gold Coast hotel is smoke free.

  • 35 guestrooms or units
  • 9 levels
  • Built in 1997
  • Towels for the beach
  • Poolside lounge chairs
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune Resort offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

This Gold Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments
The front desk is open Monday - Saturday (8 AM - 6 PM) and Sunday - Sunday (8 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. The property is professionally cleaned.

WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

How close is Neptune Resort to the airport?

Neptune Resort is 17.3 mi (32-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Neptune Resort have an airport shuttle?

Airport shuttle services are not available at Neptune Resort.

How close is Neptune Resort to the beach?

This hotel is a short 5-minute walk from Kurrawa Beach and 13-minute walk from Broadbeach Beach. Don't forget your sunscreen!

Does Neptune Resort offer free breakfast?

Neptune Resort does not offer free breakfast.

Is there a casino at Neptune Resort?

No, there is no casino at this hotel, but The Star Gold Coast (6-min walk) is nearby.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

Is there free parking at Neptune Resort?

This hotel offers free self parking.

Does Neptune Resort have a pool?

Neptune Resort features an outdoor pool.

Does Neptune Resort have a restaurant?

Neptune Resort is home to Tom's Cafe, which features light fare.

Does Neptune Resort have a spa?

There are no spa services available at this hotel.

How close is Neptune Resort to downtown Gold Coast?

Neptune Resort is 1.2 mi away from Gold Coast.

Neptune Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 293 out of 567 reviews" "
Rating 8 - Good. 194 out of 567 reviews" "
Rating 6 - Okay. 59 out of 567 reviews" "
Rating 4 - Poor. 17 out of 567 reviews" "
Rating 2 - Terrible. 4 out of 567 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Good….but toilet paper is not enough…..because I stayed for over 2 weeks. I should buy them by myself….
Stayed 16 nights in Jan 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in Broadbeach. Laid back and quiet
Stayed 4 nights in Feb 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an 8 night stay with my 12 year old son I really enjoyed staying at Neptune Resort and the staff we’re really friendly The only thing i would suggest is that the $200 deposit be given back a little sooner i am still waiting after 6 days to receive my money
Stayed 8 nights in Jan 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views from the 5th story, close proximity to restaurants and shops all within walking distance.
Stayed 5 nights in Jan 2024

4/10 Poor

jacqueline

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No bathroom light for four days difficult to shave etc grouting dirty in bathroom sofas both had no springs unable to sit comfortably loud bang when flushed toilet loose panel reported nothing done Old tired decor thoughout
Stayed 5 nights in Dec 2023

8/10 Good

Leonor

Stayed 4 nights in Dec 2023

8/10 Good

Linda

Stayed 6 nights in Nov 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, close to transit, shopping, entertainment.
Stayed 4 nights in Nov 2023

6/10 Okay

Natalie

Stayed 6 nights in Oct 2023