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4.3 out of 5

"The staff at check in was friendly, however he stopped attending to us while checking us in to resolve some other issues of people who asked him to do ... " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

4-star hotel near Alhambra, connected to a shopping center

Heart of Granada

With a stay at this Granada City Center hotel, you'll be steps from Calle Navas and Fuentes de las Batallas. Cuesta de la Alhacaba and Murallas del Albayzin are also within half a mile (1 km).

Multiple dining options

This hotel features 3 restaurants and a gym. Business travelers can take advantage of the free WiFi in public areas. A terrace, express check-in, and luggage storage are also on offer.

Melia Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$118* Per night/room Mar 20 - Mar 21

The Level Premium Room (2+1)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Level Premium Room with Terrace (2+1)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Level Suite with Terrace (2+2)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room (2+1)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Melia Granada Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Granada Hotel

Couples (2) Family (1)
3 out of 5
The staff at check in was friendly, however he stopped attending to us while checking us in to resolve some other issues of people who asked him to do small things. It made me feel less important than the people who came after me to ask the staff to do some things for them. Check in staff could have asked those other clients to wait for a few minutes to finish our check in. It’s a matter of respect. Check in staff upset one client (myself and my party) while pleasing other two clients who were in line behind me. I did not say anything to him because I thought it would prolong the check in process with the discussion, but better training from the supervisor would be in order.

Posted by , from MAnlius on Oct 10, 2022

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Comment from Hotel Management

Oct 31, 2022 by Rosario Paz Bolaños ~ Guest Experience Manager

Dear Elena, First and foremost, we would like to extend a big thank you for choosing Meliá Granada in your recent stay in the city of the Alhambra. Following your feedback, we would like to sincerely apologize for the inconveniences encountered upon arrival. We definitely consider our human team to be one of the great assets within the hotel and we are really sorry that this was not reflected when welcoming you to the hotel. Please rest assured that we will for sure take your comments on board in order to avoid this from happening again. We really hope you can forget about this inconvenience and it not let stop you from visiting us again in the future. We wish that in spite of this you enjoyed the remaining of your stay and your visit to Granada. The entire team looks forward to receiving you back.Kind regards,

5 out of 5
Staff was efficient, friendly and helpful. Room was clean and quiet. Breakfast was excellent. Great location!

Posted by on Oct 8, 2019

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Comment from Hotel Management

Nov 24, 2019 by Guest Experience Manager - Meliá Granada

Dear guest, On behalf of the entire Meliá Granada team, we would like to thank you for your wonderful review after your recent stay. We look forward to welcoming you in the near future. Kind regards, Rosario Paz Bolaños Guest Experience Manager

4 out of 5
Great location. Nice hotel, great breakfast, friendly staff

Posted by on Sep 11, 2019

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5 out of 5
Beautiful, spacious with all amenities and located in city center. The cab driver said this is THE place to be were activities are happening. Music & party in the streets this weekend, families out past midnight. Everything in walking distance if you like walking and discover cool places. Try Castellana restaurant across from hotel, fish and tapas are wonderful and especially Mendez Moya vino and Andalusia cerveza. Love this place.

Posted by , from USA on May 11, 2019

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Comment from Hotel Management

May 13, 2019 by Guest Experience Team

Dear guest, Thank you so much for sharing on Travelocity your positive rating regarding your recent stay at Meliá Granada. It is a pleasure for us to know that you had a great one. Kind regards. Kind regards.

Property Features

There are 3 restaurants on site. WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Melia Granada Hotel. This 4-star Granada hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1957
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Granada Station (2.6 km / 1.6 mi)

Room Amenities

Melia Granada Hotel offers 181 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Última Ola 1971 - This restaurant specializes in Mediterranean cuisine.

Restaurante Marimoto - This sushi bar specializes in sushi. Open daily.

Pecorino - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: This property’s Half Board and Full Board rates do not include beverages.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 18
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GRANADA MELIA
  • MELIA GRANADA
  • MELIA Hotel GRANADA
  • Granada Sol Melia
  • Melia Granada Hotel Granada
  • Sol Melia Granada
  • Melia Granada Hotel
  • Melia Granada Hotel Hotel
  • Melia Granada Hotel Granada
  • Melia Granada Hotel Hotel Granada

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.