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4.3 out of 5

"We had to use 2 different elevators to get to our room and a long walk there. But the room was a suite, twice the size we are used to. And the cost ... " More

By a verified traveler on Sat 21 Sep 2019

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Hotel Description

Family-friendly 4-star hotel near Alhambra

Distrito Ronda stay

Within a 10-minute walk of this Distrito Ronda hotel, you'll find Library of Andalucia and Parque Garcia Lorca. Also, Huerta de San Vicente is within half a mile (1 km) and Alhambra is within 2 miles (3 km).

Full-service spa, sauna

A full-service spa and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus. Enjoy the gym and perks like free WiFi.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$71* Per night/room Apr 1 - Apr 2

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room (3 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Room (2 Adults + 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Gran Hotel Luna de Granada ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gran Hotel Luna de Granada

Everyone (2) Couples (2)
4 out of 5

Posted by on Jan 4, 2022

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4 out of 5
We had to use 2 different elevators to get to our room and a long walk there. But the room was a suite, twice the size we are used to. And the cost was half of what we were paying in Barcelona and Madrid for lesser properties. Super close to the train station.

Posted by on Sep 21, 2019

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4 out of 5
I choose the hotel for a single night. It was convenient and helpful. I was given a chance to change room size for 10 € but the view was of the highway.

Posted by , from Los Angeles on Jun 27, 2019

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Comment from Hotel Management

Jul 4, 2019 by Natalia Martín

Thanks for staying with us! Your opinion is very important to us.

5 out of 5

Friendly, helpful service

Pros: Service, appearance
Cons: The food
Location: Good location
Excellent service, excellent facilities. Food was mediocre at best

Posted by , from Denver on May 16, 2016

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Property Features

Gran Hotel Luna de Granada offers its guests a full-service spa, an indoor pool, and a sauna. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Gran Hotel Luna de Granada. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Granada hotel is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1995
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Granada (YJG-Granada Train Station) (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Gran Hotel Luna de Granada offers 366 air-conditioned accommodations with minibars and safes. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

GRAN HOTEL LUNA SPA has massage/treatment rooms. Services include body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Gran Hotel Luna de Granada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the total amount of the reservation at any time for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 70
  • Covered self parking fee: EUR 17.95 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granada Gran Luna Hotel
  • Hotel Granada Gran Luna
  • Sercotel Gran Hotel Luna Granada
  • Sercotel Gran Luna Granada
  • Sercotel Granada Gran Luna
  • Sercotel Hotel Luna
  • Sercotel Luna

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.