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4.3 out of 5

"Very friendly staff. Nice physical property with good amenities. " More

By a verified traveler on Sat 19 Mar 2022

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Hotel Description

3-star apartment with kitchen in Flagstaff

Close to airport

Within 3 miles (5 km) of this Flagstaff aparthotel, you'll find Flagstaff Mall and The Marketplace and Bushmaster Park. Also, Sacred Peaks Health Center is within 3 miles (5 km) and Northern Arizona University is within 6 miles (10 km).

Free perks

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor tennis court and free perks like buffet breakfast and free self parking.

Free Internet, kitchens

The 102 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and sitting areas. Housekeeping is available on request.

Suite, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Oct 23 - Oct 24

Room, Multiple Beds, Accessible, Multiple View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 5 Max

Sonesta ES Suites Flagstaff ratings based on 37 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites Flagstaff

Everyone (17) Couples (4) Family (6)
4 out of 5
Pleasant stay

Posted by on Apr 8, 2022

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Comment from Hotel Management

Apr 8, 2022 by Taylor

Elvera, thank you for leaving us a review! We hope to see you again next time.

5 out of 5
Very friendly staff. Nice physical property with good amenities.

Posted by , from SAINT PAUL on Mar 19, 2022

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Comment from Hotel Management

Mar 19, 2022 by Taylor

Harald, thank you for your amazing review! We are glad to see you enjoyed your stay and hope to see you on your next trip out west.

5 out of 5
Place was convenient, clean and check in was Easy.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 10, 2021 by Danielle

Thank you for your review. We look forward to seeing you again soon.

4 out of 5

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 23, 2021 by Kaia

Thank you for choosing Sonesta ES Suites in Flagstaff, AZ! We appreciate your feedback.

4 out of 5
Clean, friendly place. Roomy, easy in / out. Fireplace is a nice touch.

Posted by on Feb 7, 2021

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Comment from Hotel Management

Feb 8, 2021 by Kaia

Thank you for your review, we appreciate your feedback.

4 out of 5

Posted by on Nov 24, 2020

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Comment from Hotel Management

Dec 3, 2020 by Kaia

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Going downhill. I've stayed here multiple times over the past few years and normally this hotel is a good choice. This last stay, they have all these signs about how they're committed to cleanliness however when you first enter the room, that is not the case. There was hair, everywhere. The blankets have stains. The toilet paper was a quarter left of a used roll, just sitting on the back of the toilet. The furniture had hair and crumbs. Seems like every time I stay here it gets worse.

Posted by , from Arizona on Jun 21, 2020

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Comment from Hotel Management

Jun 27, 2020 by Danielle

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Danielle

Thank you for rating our hotel. We hope you can join us again!

4 out of 5
Check in process was unprofessional. Property was clean and room was spacious and comfortable.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by Danielle

Thank you for your review, we appreciate your feedback. We are sorry to hear that check in was not up to our normal high standards. We hope you can visit us again soon for a better experience.

4 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 17, 2019 by Danielle

Thank you for rating our hotel. We hope you can visit us again soon!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 27 to May 1:

  • Swimming pool

Property Features

As a guest of Sonesta ES Suites Flagstaff, you'll find a seasonal outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Sonesta ES Suites Flagstaff also features barbecue grills, a picnic area, and laundry facilities. Self parking is free. This 3-star Flagstaff aparthotel is smoke free.

  • 102 guestrooms or units
  • 2 levels
  • 17 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Flagstaff Station (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Flagstaff offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Flagstaff aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ski lessons available nearby
  • Basketball on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flagstaff Sonesta
  • Flagstaff Sonesta Suites
  • Sonesta ES Flagstaff
  • Sonesta ES Suites Aparthotel Flagstaff
  • Sonesta ES Suites Flagstaff
  • Sonesta Flagstaff
  • Sonesta Flagstaff ES Suites
  • Sonesta Suites Flagstaff
  • Suites ES
  • Sonesta ES Suites Flagstaff Flagstaff
  • Sonesta ES Suites Flagstaff Aparthotel
  • Sonesta ES Suites Flagstaff Aparthotel
  • Sonesta ES Suites Flagstaff Aparthotel Flagstaff

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.