"Given wrong room number, room wasn’t ready on time, some of the staff was rude. Very disappointed will not be going back. " More
Heart of Grand Rapids
A stay at this Downtown Grand Rapids hotel places you steps from Van Andel Arena and within a 5-minute walk of Grand Valley State University - Pew Campus. DeVos Performance Hall and Urban Institute for Contemporary Arts are also within half a mile (1 km).
Business services
A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A library, a computer station, and dry cleaning are also on offer.
Oct 19, 2021 by AC Management
Hi Olivia. We are disappointed to hear about your experience during your last visit. We would like to understand the circumstances better to improve our business and team. Please feel welcome to reach out to our Management team at your earliest availability and we hope to rebuild your trust and commitment to our AC Hotel!
Apr 8, 2021 by Mel
Thank you for your kind compliments! It motivates us to keep the energy flowing. Hope to have you as a guest again soon!
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A health club, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Grand Rapids Downtown. This Grand Rapids hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
AC Hotel by Marriott Grand Rapids Downtown offers 130 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.