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 Grand Rapids •1 Room
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Radisson Hotel Grand Rapids Riverfront

3-star property
270 Ann Street NW, Grand Rapids, MI 1-855-201-7819
3.4 out of 5
See all 17 travelocity Reviews

"It had everything I needed, including a hot tub. The shower head had amazing pressure. But the pillows were my very favorite! " More

By a verified traveler on Fri 27 Oct 2023

Points Of Interest

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Hotel Description

Hotel near DeVos Performance Hall in Grand Rapids

On river

Within 3 miles (5 km) of this Grand Rapids hotel, you'll find Fish Ladder Park and DeVos Place Convention Center. La Grande Vitesse and Huff Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room Apr 28 - Apr 29

Room, 1 King Bed with Sofa bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Radisson Hotel Grand Rapids Riverfront ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Radisson Hotel Grand Rapids Riverfront

Everyone (7) Couples (4) Family (6)
5 out of 5

Posted by on Jan 27, 2024

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Comment from Hotel Management

Mar 22, 2024 by Manager

Hello Tobi,We are delighted to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.

1 out of 5

Posted by on Nov 13, 2023

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Comment from Hotel Management

Nov 18, 2023 by Manager

Hello Sarah, Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. We value your opinion and will take your comments into consideration as we constantly strive to improve our services.

5 out of 5
It had everything I needed, including a hot tub. The shower head had amazing pressure. But the pillows were my very favorite!

Posted by on Oct 27, 2023

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Comment from Hotel Management

Oct 28, 2023 by Manager

Hello Jacquelyn,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed the amenities, including the hot tub and shower head. We're glad that the pillows met your expectations as well. We appreciate your kind words and hope to welcome back soon.

5 out of 5

Posted by on Aug 25, 2023

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Comment from Hotel Management

Aug 27, 2023 by Manager

Hello Burt,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

2 out of 5
Unfriendly, not clean, said they had a shuttle but didn’t. Not helpful in giving information about surrounding area. Restaurant have limited food and was limited due to language barriers.

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jun 30, 2023 by Manager

Hello Jami,Thank you for being a valued guest and for providing us the feedback regarding our shuttle and comments about our area. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

3 out of 5
The room needed a better cleaning. Although the mattress was newer, the other furnishings needed replaced as they were very worn. The amenities were basic. This was not a good value for the price.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 11, 2022 by Manager

Hello melora,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our price and your insights regarding our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

5 out of 5
Just a couple miles from downtown and reasonably priced

Posted by , from PORTAGE on Nov 13, 2021

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Comment from Hotel Management

Nov 13, 2021 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

2 out of 5
Lots of problems with the room: tv not working, shower not working, toilet ran continually. Staff did not offer to compensate for any of this, or respond with any accommodations or recompense when I asked. Unfortunate. That said, great pool and great location.

Posted by on May 22, 2021

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Comment from Hotel Management

May 23, 2021 by Manager

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

4 out of 5
Room was great but no bar open or restaurant and no hot tub in room. Other than that it was good

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 29, 2021 by Manager

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room and comments about our tub. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

2 out of 5
checked in was very good and staff was very good and accommodating. room is very clean and amenities for non handicap person. but as i checked into a room which was rated accessible it was not. toilet was not handicap ADA rated. No hot water... had to let in run in sink and tub for up to 20 minutes to get l warm water. staff recommended we move to another room. what assurance would we have that it would be any differant. Bed was way to high to transfer into..not ADA approved

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 20, 2021 by Manager

On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and comments about our bed. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

About the Radisson Hotel Grand Rapids Riverfront

Location 270 Ann Street NW, Grand Rapids, MI 49504

Renovations + Closures

The following facilities or services will be unavailable from April 2 2024 to May 15 2024 (dates subject to change):

  • Bar/Lounge(s)

Property Features

Radisson Hotel Grand Rapids Riverfront offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Radisson Hotel Grand Rapids Riverfront. Self parking is free. This Grand Rapids hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Grand Rapids Station (6.1 km / 3.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • MP3 dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

River Rock Dining Lounge - This restaurant specializes in American cuisine and serves breakfast only.

River Rock Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open select days.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–50.00 for adults, and USD 10.00–50.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Rapids Riverfront Hotel
  • Hotel Riverfront
  • Riverfront Grand Rapids
  • Riverfront Hotel
  • Grand River Hotel Grand Rapids

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.