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"Maintenance work required " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

Greenfield guestrooms with comfy beds

In suburbs

You'll find Greenfield Community College and Old Greenfield Village within 2 miles (3 km) of this hotel. Energy Park and Greenfield Beach are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Dec 13 - Dec 14

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Days Inn by Wyndham Greenfield ratings based on 24 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Days Inn by Wyndham Greenfield

Everyone (10) Couples (1) Family (5)
3 out of 5
Maintenance work required

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 10, 2022 by General Manager

I apologize for any issues that you encountered. We are working hard to improve our guest satisfaction, and eagerly waiting to start our renovations.

2 out of 5
We could hear the people next door! Terrible security coming in the building. Missing smoke detector. Hole in ceiling..could have been for viewing. Dead bug on bathroom floor. Rugs felt gross. Small unclean breakfast area.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 12, 2022 by General Manager

We greatly apologize for the issues that you encountered. I will be personally looking into this and addressing all of your concerns. We thank you for taking the time to share your feedback with us.

1 out of 5
BUGS BUGS BUGS !!! I will not recommend this place since there is lots of bugs in the room, and everything is dirty and showers are not working, bathroom is dirty. Stuff is aware of the bugs and they don't want to do anything about it.

Posted by on Feb 14, 2022

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Comment from Hotel Management

Feb 16, 2022 by General Manager

I am deeply sorry for the issues that you encountered. I am personally bothered by your report and i will be addressing all staff that worked during your stay as this is unacceptable. Our showers do work, if there was a problem it should have been reported to me if staff was made aware of your issues/concerns! We have monthly inspections for pests/insects so i will be having them inspect the room you stayed in immediately.

5 out of 5
Needs some updating

Posted by on Jan 18, 2022

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Comment from Hotel Management

Jan 23, 2022 by General Manager

Let me start by thanking you for taking the time to review with us. I am happy to say we are actively in the process of undergoing some upgrades to our guest rooms. We hope to see you again in the future and again thank you for your time.

3 out of 5
Odor in room, no plate on outlet, switch by door for lite did not work, toilet didn’t always stop running when flushed, dog barking down the hall.

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 17, 2021 by General Manager

I apologize for the issues that you encountered. We are actively undergoing some remodeling and updates to the property, and the light switches are a bit confusing. We are aware and will be addressing this in an idle slower season. I thank you for takin the time to review with us and hope to serve you a much better experience in the future if you ever return to the area.

4 out of 5
Not properly cleaned.

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 16, 2021 by General Manager

Thank you for taking the time to review with us.

1 out of 5
Where do I start? How about the bathroom in #107. A large crack in the ceiling from water damage and likely black mold around the damage. Exhaust fan did not work, allowing moisture to build up in the room. Old faucet and sink with corrosion. Only one hand towel for two occupants. Toilet seat cover moves causing you to loose balance when sitting on it. Move to the hallway where several loose wires from the doorway to the TV/Microwave/refrigerator area of the room causing a very real trip hazard. The legs to the desk were all loose making it a fall hazard and not safe to put anything on it. The beds were OK for a cheap motel, however at $141 per night, I don't consider this a fair price for what you get. The breakfast area offers minimal items (apples, pre-packaged cereal, coffee and OJ.) We looked at it and passed it by for a real breakfast in town. No clerk at the desk upon checkout and the instructions on the sign ask you to dial "0" to contact the clerk, however they never answered the phone, so I left without obtaining a receipt. This was a very bad experience for me and it will likely cause me to avoid any Days Inn in the future. I want my stay refunded! Harry Reed

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 16, 2021 by General Manager

I apologize for the issues that you encountered. We are actively undergoing remodeling and upgrades to the property. I have addressed all concerns that you have listed and i apologize as i would have addressed them sooner had i known. We have a shortage right now on some items and are doing our best, so i apologize for not having enough towels or having more breakfast items, and our staff was busy was a full house assisting other guests if the sign says to dial zero. I will be sharing this with my staff and making sure that we can do our best to avoid such a list of issues for any future guests. I apologize again greatly for what you encountered while staying with us.

5 out of 5

Posted by on Oct 5, 2021

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Comment from Hotel Management

Nov 8, 2022 by General Manager

thank you for taking the time to review with us.

5 out of 5

Posted by on Sep 16, 2021

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Comment from Hotel Management

Nov 8, 2022 by General Manager

Thank you for taking the time to review with us.

2 out of 5
There were a summers worth of bugs in our bathroom light. Not sure why it wasn’t cleaned. Hundreds, not just a couple or a few.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 18, 2019 by General Manager

Thank you for taking the time to review us. Your feedback is very helpful. We apologize for the issues you encountered during your stay. These issues have been addressed directly.

About the Days Inn by Wyndham Greenfield

Location 21 Colrain Road, Greenfield, MA 01301

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Days Inn by Wyndham Greenfield. Self parking is free. This Greenfield hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Greenfield Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Days Inn by Wyndham Greenfield offers 59 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005281140

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005281140. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0005281140
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Greenfield
  • Days Inn Hotel Greenfield
  • Days Inn Greenfield Hotel
  • Days Inn Greenfield Hotel Greenfield
  • Days Inn Wyndham Greenfield Hotel
  • Days Inn Wyndham Greenfield
  • Days Inn by Wyndham Greenfield Hotel
  • Days Inn by Wyndham Greenfield Greenfield
  • Days Inn by Wyndham Greenfield Hotel Greenfield

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.