- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been a repeat customer here for over a year. We come in town once a month. They told me back in November Best Western now has early check in policies that require you to pay $75 at check in. Just checking in one time back in December when a lady came in requesting early check-in and they told her 40. I came back a month and a half later to be told again 75. They are now Clarion. No longer Best Western. Manager had no explanation. The 2 employees that I spoke to you the day prior to check in and the morning of checking both okayed early check-in and never mentioned anything about deposit required for early check-in. Putting all of this aside, the place is under major renovation and rooms are decent, but not a typical best Western or Clarion hotel.