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"Decent. I could stay there again. " More

By a verified traveler on Sat 08 May 2021

Hotel Description

Enjoy the free airport shuttle at this Greensboro hotel

In Greensboro

At this Greensboro hotel, you'll be within 9 miles (15 km) of Oak Hollow Mall and 12 miles (20 km) of Bicentennial Garden. Guilford Technical Community College is within 12 miles (20 km) and North Carolina A and T State University is within 16 miles (25 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a fitness center on site, and laundry facilities and barbecue grills are also offered.

Free WiFi, kitchenettes

The 120 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers. Weekly housekeeping is available.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room May 15 - May 16

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

MainStay Suites Greensboro ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MainStay Suites Greensboro

Everyone (9) Family (3)
5 out of 5
Decent. I could stay there again.

Posted by on May 8, 2021

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4 out of 5
I didn't like that there was no servicing of rooms on the weekend.

Posted by on Jan 15, 2020

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4 out of 5

Posted by on Sep 28, 2019

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5 out of 5

Posted by on Apr 13, 2019

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5 out of 5
Very helpful re shuttling to and from the airport.

Posted by on Mar 23, 2019

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3 out of 5
Pros: The room was a good size, would have been nice to have a cozy chair and not just a desk chair.
The elevator air conditioning was out all weekend, Friday thru Sunday. The breakfast I did without the second morning as it was not very good at all.

Posted by , from Virginia on Jul 23, 2018

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Comment from Hotel Management

Aug 28, 2018 by Lee Winfree, GM

Good afternoon: Thank you for your review on July 23rd. We appreciate your feedback and have shared your concerns with our staff. We hope that you will give us another try.

5 out of 5

Great stay for the track meet

Pros: The breakfast and the price.
Cons: A pool, an ice machine, and an earlier breakfast with all the athletes there that needed to be at the facility by 7.
Location: I don't know. I went to the track meet and that was it.
This was a good hotel when staying for Nationals. Breakfast was surprisingly good. I wish my suite had a comfy chair or couch. I only had 2 desk chairs. I also wish breakfast started earlier since our meet started at 8. I will look to stay here again next year.

Posted by , from Connecticut on Jun 22, 2017

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1 out of 5

Bait and Switch

Pros: Nothing
Cons: Treat people as if they actually cared if they ever came back.
We booked a room, and paid in advance. On arrival, we were told that they had no room, and would pay for our stay at a Quality Inn nearby. Neither Hawthorn Suites or Quality Inn had the ability to refund our payment. When Hawthorn Suites was contacted by Travelocity, they refused to refund our payment.

Posted by , from Flat Rock, NC on Apr 25, 2016

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4 out of 5

Good value.

Pros: The spaciousness of the room and the amenities within the room. The location was great. Easy to get from place to place.
Cons: Clean the vents in the bathrooms, but this is not a deal breaker. Just makes we wonder if I missed something I may want to know about the housekeepin
Location: Easy travel to the places I wanted to go. I was visiting with family.
Hotel staff was very polite and hospitable. They made us feel welcomed. I should not have to say anymore than that. If you want me and others to participate in surveys, I suggest you keep it short, else you may not get as many responses.

Posted by , from Summerville, SC on Nov 16, 2015

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2 out of 5

Not great

Stayed in a handicap room suite. Adequate. Good kitchen, however no chairs at kitchen table. No hangers. No linens for hidabed. Did not get maid service on day 2. werent sure who was working there as they wore normal street clothes. Had to look to see if they were wearing snake tag to differentiate from guests.

Posted by , from DC on Nov 10, 2015

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About the MainStay Suites Greensboro

Location 7623 Thorndike Rd, Greensboro, NC 27409

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Greensboro. Self parking is free. This Greensboro hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Piedmont Triad Intl. Airport (GSO) (10.7 km / 6.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites Greensboro offers 120 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization for USD 75 per day and up to USD 150 per stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Greensboro
  • Hawthorn Suites Wyndham Aparthotel
  • Hawthorn Suites Wyndham Aparthotel Greensboro
  • Hawthorn Suites Wyndham Greensboro
  • Hawthorn Suites Wyndham Greensboro Aparthotel
  • Hawthorn Suites Wyndham
  • MainStay Suites Greensboro Hotel
  • MainStay Suites Greensboro Greensboro
  • Hawthorn Suites by Wyndham Greensboro
  • MainStay Suites Greensboro Hotel Greensboro

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.