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4.2 out of 5

"Clean room and clean facilities. Still having renovations going on but still a nice place to stay. " More

By a verified traveler on Sat 15 May 2021

Hotel Description

Hotel near WestGate Mall in Spartanburg

Heart of Spartanburg

A stay at this hotel places you within half a mile (1 km) of WestGate Mall and 3 miles (5 km) of Spartanburg Methodist College. Also, Hatcher Garden and Woodland Preserve is within 3 miles (5 km) and The Showroom Gallery and Performance Hall is within 6 miles (10 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 86 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Aug 1 - Aug 2

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Comfort Suites At WestGate Mall ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites At WestGate Mall

Everyone (8) Family (4)
4 out of 5
Clean room and clean facilities. Still having renovations going on but still a nice place to stay.

Posted by on May 15, 2021

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Comment from Hotel Management

May 19, 2021 by MH

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 19, 2021 by MH

We are so glad you enjoyed your stay with us. We hope to you decide to stay with us again.

2 out of 5
The room was humid. The tub needed caulking. The big problem was the AC and the lack of any apparent ventilation. The AC vent unit sat right next to the bed. The air coming from it was funky and there was no sleeping position to avoid it blowing into your face and up your nose. I heard voices in the hallway at all hours of the night and my nose was congested the next morning. The next morning I looked at another room to consider moving but the AC was beside the bed again. I checked out even though I’d booked the room for 2 nights.

Posted by on Apr 28, 2021

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Comment from Hotel Management

Apr 29, 2021 by Guest Relations Representative Mary

We apologize for failing to meet your expectations on your recent visit. Your feedback is essential to our growth. We hope that you will visit again so that we may strive to exceed your expectations.

3 out of 5
The room was clean till we found hair in tube and behind the night table black sock wow but I still left a tip

Posted by , from MyrtleBeach on Aug 30, 2020

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Comment from Hotel Management

Sep 3, 2020 by Mildred

Clara, We would like to apologize for the hair found in the tub and the black sock left behind the night table. The housekeeping department will be retrained to prevent this from happening again.

2 out of 5
Hotel needs updating. Staff was overall rude. Carpets are filthy. The only positive is location

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jul 5, 2020 by Mildred

We are apologetic for any inconvenience that our hotel has caused. We are in the middle of renovating. Thanks for your feedback. We hope you would allow us to create an enjoyable stay in the future.

4 out of 5
Was able to take our pet. It was clean and it was quiet not a noisy location. The pet charge for the night was $25.00 .

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 2, 2020 by Mildred

We appreciate your positive feedback and staying with us. We hope to see you again soon.

5 out of 5
Spacious and quiet room. Very clean and a large TV.

Posted by on Nov 1, 2019

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4 out of 5
Nice hotel for a fair price. In my short of places to stay in the future.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 12, 2019 by Mildred

We thank you for your feedback. We hope to see you again soon.

3 out of 5
Overall fine...beds were nice and comfortable. Biggest observation was that the carpets in the hallways, rooms and elevator were really stained (just kind of gave us an icky feeling).

Posted by on Aug 6, 2019

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Comment from Hotel Management

Sep 3, 2019 by Mildred

We appreciate your feedback. Maintenance has been notified to resolve the stained carpets. We hope to see you again soon.

5 out of 5

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jul 5, 2019 by Mildred

We appreciate you staying with us. We hope to see you again soon.

About the Comfort Suites At WestGate Mall

Location 458 West Blackstock Road, Spartanburg, SC 29301-1361

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites At WestGate Mall offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Suites At WestGate Mall also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. This Spartanburg hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (117.8 km / 73.2 mi)
  • Train station: Spartanburg Station (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Spartanburg
  • Comfort Suites Spartanburg
  • Comfort Suites
  • Comfort Suites At WestGate Mall Hotel
  • Comfort Suites At WestGate Mall Spartanburg
  • Comfort Suites At WestGate Mall Hotel Spartanburg

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.