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"The property has multiple upgraded features and designs in the lobby. Very nice spaces for meetings, informal gatherings, and work. " More

By a verified traveler on Tue 14 Nov 2023

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Hotel Description

Hotel near Haywood Mall in Greenville

Near the airport

You'll find Roper Mountain Science Center and St. Francis Eastside within 2 miles (3 km) of this hotel. Haywood Mall and Patewood Memorial Hospital are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$104* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible (Communications, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Twin Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

Everyone (8) Couples (2) Family (2)
5 out of 5
Very nice!!

Posted by on Dec 17, 2023

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5 out of 5
The property has multiple upgraded features and designs in the lobby. Very nice spaces for meetings, informal gatherings, and work.

Posted by , from LADSON on Nov 14, 2023

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Comment from Hotel Management

Nov 19, 2023 by AGM

Thanks for staying. We appreciate the feedback.

5 out of 5
The atrium and meeting area were beautiful. All areas including my room were exceptionally clean. Staff was very friendly and attentive. A perfect stay!

Posted by , from GULF BREEZE on May 25, 2023

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Comment from Hotel Management

May 25, 2023 by AGM

Thank you for staying with us. We are happy you enjoyed your stay and appreciate the feedback.

4 out of 5
Quite

Posted by on Sep 18, 2022

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Comment from Hotel Management

Sep 18, 2022 by AGM

Thank you for staying with us. We appreciate the feedback.

5 out of 5
Facility and personnel were much better than most hotels we have visited

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 24, 2022 by AGM

Thank you for stying with us. We appreciate the feedback.

5 out of 5
It was a nice stay. Thanks

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by fom

We are happy you enjoyed your stay. Thank you for the feedback.

5 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 24, 2021 by FOM

Thank you for staying with us. We appreciate the feedback.

1 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 7, 2021 by fom

Thank you for the feedback.

1 out of 5
This place was a joke - room check in was supposed to be at 3:00 We did not get a room until after 5:00. The staff was completely useless and the manager disappeared once there was a growing line of unhappy customers. No "sorry" and no recompense. The room was fine, but frankly, this hotel does not deserve the "Crowne Plaza" badge.

Posted by on May 2, 2019

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Comment from Hotel Management

May 3, 2019 by FOM

Thank you for the feedback. I apologize that your stay was not the positive experience you deserve.

2 out of 5
Front desk person was unfriendly at check in and said I couldn't check in til 4. I have stayed at many hotels and they have always been accommodating. And charging money for the bottle of water in one's room??NO ONE does that anymore. Also, the process to print out documents on the computers is too confusing, unwieldy and time consuming

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Front Office Manager

Thank you for the review.

About the Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

Location 851 Congaree Rd, Greenville, SC 29607-3521

Property Features

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 75347 square feet (7000 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free. This Greenville hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 75347 sq ft of conference space
  • 7000 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel offers 202 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

All Day dining room - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ruths Chris Steak House - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10ā€“24 for adults, and USD 10ā€“24 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Greenville-I-385-Roper Mtn Rd
  • Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
  • Crowne Plaza Hotel Mtn
  • Crowne Plaza Mtn
  • Crowne Plaza Hotel Mtn Rd
  • Crowne Plaza Mtn Rd
  • Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
  • Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
  • "Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.