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Sunstar Hotel Grindelwald

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Front of property
Double Room (Standard Nova) | Hypo-allergenic bedding, free minibar, in-room safe, desk
2 restaurants, breakfast, dinner served; international cuisine
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Explore the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Popular LocationFirst Cable Car1 min walk
  • Popular LocationGrindelwald Grund Gondola5 min drive
  • Popular LocationFirst30 min drive

Room options

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Family room Eiger | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT
Breakfast included
Spa
Pet friendly
Free WiFi
4.7 out of 5, Exceptional, (318)
The price is $649
per night
$686 total
includes taxes & fees
May 28 - May 29
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

About the neighborhood

Grindelwald

In Grindelwald .With a stay at this Grindelwald hotel, you'll be steps from First Cable Car and within a 10-minute walk of Pfingstegg Cable Car. The Wetterhorn and Gletscherschlucht are also within half a mile (1 km).

What's nearby

  • First Cable Car - 1 min walk
  • Oberer Gletscher - 8 min walk
  • Sportzentrum Grindelwald - 9 min walk
  • Grindelwald Grund Gondola - 5 min drive
  • First - 30 min drive

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • Da Salvi - 1 min walk
  • Restaurant Golden India - 2 min walk
  • Bebbis - 4 min walk
  • Kaufmann Hotel AG/Central Hotel Wolter - 9 min walk
  • Café Ringgenberg - 5 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly 4-star hotel with 2 restaurants
Sunstar Hotel Grindelwald offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5920 square feet (550 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the family-friendly Sunstar Hotel Grindelwald. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grindelwald hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 5920 sq ft of conference space
  • 550 sq m of conference space
  • Built in 1971
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, German

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 75.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

How close is Sunstar Hotel Grindelwald to the airport?

Sunstar Hotel Grindelwald is 95.6 mi (144-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Sunstar Hotel Grindelwald have an airport shuttle?

Airport shuttle services are not available at Sunstar Hotel Grindelwald.

Does Sunstar Hotel Grindelwald offer free breakfast?

Sunstar Hotel Grindelwald offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Sunstar Hotel Grindelwald?

No, there is no casino at this hotel, but Interlaken Casino (24-min drive) is nearby.

What time is check-in at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sunstar Hotel Grindelwald?

Free parking is not available at this hotel. Self parking is available for CHF 20 per night.

Does Sunstar Hotel Grindelwald have a pool?

Sunstar Hotel Grindelwald features an indoor pool.

Does Sunstar Hotel Grindelwald have a restaurant?

Sunstar Hotel Grindelwald is home to Ambiance, which features international cuisine.

Does Sunstar Hotel Grindelwald have a spa?

Pamper yourself with a day at Wellnessbereich, where you can enjoy body treatments, massages, and body wraps.

How close is Sunstar Hotel Grindelwald to downtown Grindelwald?

Sunstar Hotel Grindelwald is 0.3 mi away from Grindelwald.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 519 out of 802 reviews" "
Rating 8 - Good. 218 out of 802 reviews" "
Rating 6 - Okay. 48 out of 802 reviews" "
Rating 4 - Poor. 10 out of 802 reviews" "
Rating 2 - Terrible. 7 out of 802 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, New York

Stayed 8 nights in Dec 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Stewart

Liked: Staff & service
Nice location and view. Rooms not cleaned properly, plug in air freshener used to mask unpleasant smell. Check in staff very helpful and friendly. Bar staff flapping and flustered even when it wasn’t that busy.
Stayed 3 nights in Jan 2024

10/10 Excellent

Patrycia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marfren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Watson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel lobby with the bar with comfy chairs by the wood fireplace. The room was clean, modern bathroom, comfy bed and balcony facing rhe mountains. Friendly staff, central to the trains, shopping , eating and surrounded by great mountain views.
Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia, San Marcos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slice of Heaven! Sunstar goes above and beyond to make sure your stay is perfect. From the warm welcome and helpful staff, every detail was thought out. The room was clean, quiet and cozy. Breakfast buffet was very plentiful with many choices. Sunstar is in a class of their own. We will be back and stay longer.

10/10 Excellent

Abhishek

Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Friendly staff. Breakfast buffet had many options, including omelets upon request. Parking available on site.
Stayed 1 night in Nov 2023

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
LOVED the spa. Front desk staff weren't very knowledgeable/helpful. I got a parking ticket from parking in the lot right next to the hotel. It was 140 Swiss Francs, that kind of soured the experience. Hotel staff did not ask me if I had a vehicle upon check in. Learned the hard way. Then I asked the staff how I can pay the ticket, and they had no idea since I don't have a Swiss bank account. They weren't much help. Figured it out on my own... the hard way once again. My shower was clogged during the entire stay. I told the front desk 2 hours after checking in. It was never fixed. I stayed for 4 nights. Disappointing. Breakfast buffet was amazing. Views were insane! Spa was lovely.
Stayed 4 nights in Oct 2023