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Hyatt Regency Andares Guadalajara

4.5-star property
Blvd. Puerta De Hierro 5065, Zapopan, JAL 1-855-201-7819

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4.3 out of 5
Very good!
See all 4 Travelocity Reviews

"rooms are not very practical use and shower hot/cold water mix is not very good " More

By a verified traveler on Fri 16 Apr 2021

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Andares Shopping Center, connected to a shopping center

In shopping district

You'll be steps from Andares Shopping Center and within a 10-minute walk of The Landmark Guadalajara with a stay at this Financial District hotel. Also, Basilica de Zapopan is within 3 miles (5 km) and Guadalajara Country Club is within 6 miles (10 km).

Luxury amenities

A full-service spa, a 24-hour health club, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 10 conference rooms, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, LCD TVs

Along with free WiFi, the 257 guestrooms offer 24-hour room service and LCD TVs. Minibars, coffee/tea makers, and hair dryers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109* Per night/room Apr 19 - Apr 20

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View (Andares View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, View (Andares View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Regency Andares Guadalajara ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Andares Guadalajara

Everyone (2) Couples (1) Family (1)
3 out of 5
rooms are not very practical use and shower hot/cold water mix is not very good

Posted by on Apr 16, 2021

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4 out of 5

Posted by on Aug 2, 2019

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5 out of 5

Posted by on Jun 5, 2019

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5 out of 5
great staff and rooms. lots of great features in the rooms

Posted by on Jun 5, 2020

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Comment from Hotel Management

Jun 23, 2020 by Manager on duty.

Thank you for your comments, Your contributions are of great value to improve our services. We hope to see you back soon!

About the Hyatt Regency Andares Guadalajara

Location Blvd. Puerta De Hierro 5065, Zapopan, JAL 45116

Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Fitness facility
  • Outdoor pool
  • Restaurant

Property Features

Hyatt Regency Andares Guadalajara offers its guests a full-service spa and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 18676 square feet (1735 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hyatt Regency Andares Guadalajara. For a fee, parking is available. This 4.5-star Zapopan hotel is smoke free.

  • 257 guestrooms or units
  • 12 levels
  • 18676 sq ft of conference space
  • 1735 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Don Miguel Hidalgo y Costilla Intl. Airport (GDL) (29.8 km / 18.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Andares Guadalajara offers 257 accommodations with minibars and safes. 49-inch LCD televisions come with pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

Cassola - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

  • Health or beauty spa nearby

Spa Services

KINAL has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 6850 per pet, per week
  • Maximum 2 per room (weight limit: 48.5 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 445 per person (approximately)
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 6850 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Andares Guadalajara Zapopan
  • Hyatt Regency Andares Guadalajara Hotel Zapopan
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  • Hyatt Regency Andares Guadalajara Hotel Zapopan

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.