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4.6 out of 5

"The staff is extremely cheerful and helpful. The beds are comfortable. They are perfect for getting a good night’s sleep while traveling. " More

By a verified traveler on Tue 04 Feb 2020

Hotel Description

4.5-star luxury hotel near Oakland Mall

Close to airport

Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Oakland Mall and Natural History Museum. Children's Museum and Teatro Nacional are also within 3 miles (5 km).

Dining options, 2 bars/lounges

This luxury hotel includes 3 restaurants, an outdoor pool, and a 24-hour health club. Traveling on business? Take advantage of the 24 conference rooms, business center, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, LED TVs

Boasting spring water baths, the 397 guestrooms also offer free WiFi and 24-hour room service. LED TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Superior Room (Executive)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$66* Per night/room Dec 2 - Dec 3

Superior Room, Terrace (3AD)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Terrace (DUI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (Executive DUI)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Executive 3AD)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Guatemala City ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Barceló Guatemala City

Everyone (5) Couples (1) Family (5)
5 out of 5
The staff is extremely cheerful and helpful. The beds are comfortable. They are perfect for getting a good night’s sleep while traveling.

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Channel ,Manager

Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

4 out of 5
Friendly service. Great breakfast. Airport shuttle included and only 5 minutes from airport.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by Channel Manager

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

2 out of 5
No breakfast included thru travelocity. Hotel made me aware at location and in the past when booking thru other means we have enjoyed breakfadt.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 23, 2020 by Channel Manager

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

5 out of 5
The staff is cordial and professional, the breakfast buffet has everything from fruit to interesting main courses, the service throughout the hotel is excellent, and the shuttle to the airport runs every hour on the hour. My room was spacious and comfortable, with nice touches in the bathroom. The view of downtown from my window showed how this city has grown, with towering buildings that light up the night.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Channel Manager

Dear Guest, Thank you for taking the time to write about our service and staff. Its always motivating receive such appreciations from our guest. This will helpfull to us to keep our high service standards. Hope to see you soon in Guatemala. Best regards.

5 out of 5
We loved the whole hotel experience right from the beginning to the end

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Love the hotel I feel like a queen and like the service

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Spent a week in Guatemala, out in the jungle, so it was nice to come back and have a nice room.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 24, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

4 out of 5
Friendly and professional staff. Safe and convenient.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 18, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Wonderful hotel! We love the breakfast buffet. It’s quiet and clean. What more can we ask for?

Posted by on Jan 30, 2019

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Comment from Hotel Management

Jan 30, 2019 by Channel Manager

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Most one of the most relaxing experiences ever, close to airport and conveniences. Thumbs up!

Posted by , from Lakeland, us on Jan 25, 2019

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Comment from Hotel Management

Jan 29, 2019 by Channel Manage

Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

Renovations + Closures

The following facilities or services will be unavailable from September 17 2020 to December 30 2020 (dates subject to change):

  • Swimming pool

Property Features

As a guest of Barceló Guatemala City, you'll find an outdoor pool, a 24-hour health club, a spa tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite business center. There are 24 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This 4.5-star Guatemala City hotel is smoke free.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: La Aurora Intl. Airport (GUA) (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Spring water bath
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.

Barceló Guatemala City has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 54.9 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Barceló Guatemala City

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Early check-in fee: USD 39.00 (subject to availability)
  • Late check-out fee: USD 39.00 (subject to availability)
  • Rollaway bed fee: USD 54.9 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Guatemala City
  • Barcelo Hotel Guatemala City
  • Guatemala City Barcelo
  • Barcelo Guatemala City Hotel Guatemala City
  • Guatemala City Marriott
  • Marriott Guatemala City
  • Barcelo Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Guatemala City
  • Barceló Guatemala City Hotel Guatemala City

You should know

  • Barceló Guatemala City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.