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"I’ve stayed at this hotel many times. I absolutely love it. My last visit was with my family; wife, mother, and child. Hotel is located on top of a ma ... " More

By a verified traveler on Tue 16 Feb 2021

Hotel Description

4.5-star luxury hotel near Kaminaljuyu, connected to a shopping center

In shopping district

Your stay at this Zona 11 hotel places you within 3 miles (5 km) of Kaminaljuyu and National Museum of Archaeology and Ethnology. National Museum of Modern Art and La Aurora Zoo are also within 3 miles (5 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Bring the family and enjoy the bowling alley, children's pool, and kid-friendly dining. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 205 guestrooms offer free WiFi and room service. Other amenities include premium bedding, rainfall showerheads, and coffee/tea makers.

Deluxe Twin- European Plan - Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$94* Per night/room Aug 8 - Aug 9

Master Suite Continental Breakfast

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Twin Room Continental Breakfast

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal King Room Continental Breakfast

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite Continental Breakfast

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe King- European Plan - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Tikal Futura Hotel ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Tikal Futura Hotel

Everyone (7) Family (4)
5 out of 5
I’ve stayed at this hotel many times. I absolutely love it. My last visit was with my family; wife, mother, and child. Hotel is located on top of a mall and beside another big mall. Lots of entertainment bar, night club, theater, bowling alley, arcades, casino, and many other things. I highly recommend this place. A

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 16, 2021 by Jorge Aguilar

Dear guest, Thank you for your review and feedback. We are very satisfied to know that your experience with us has been great and you enjoyed your stay with your family. We hope to welcome you back soon!

4 out of 5
Clean room. Large and comfortable. Great mattress and pillows.

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 5, 2021 by Jorge Aguilar

Thank you for your review and feedback! We are happy to hear that your experience with us was satisfactory. We hope to welcome you back soon!

5 out of 5

Posted by on Nov 30, 2020

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Comment from Hotel Management

Dec 3, 2020 by Jorge Aguilar

Thank you for the review. We hope to welcome you back again. Kind regards.

5 out of 5
Meets or exceeds all my expectations . Staff very helpful and accommodating.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 26, 2019 by Alexis Juarez

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Commodity and beautiful spaces, cortesy of the staff

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 8, 2019 by Alexis Juarez

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent!! cleanliness, ample room with good amenities, excellet staff and courteous. Hibiscus Restaurant great quality food.  Pool and SPA first class standard

Posted by , from EL SALVADOR on Jun 11, 2019

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Comment from Hotel Management

Jul 19, 2019 by Alexis Juarez Front Desk Manager

Thank you for your kind comments. I will be sure to let our staff know how much of animpact they made on your experience. We are always pleased to be your second home when you're at the area.

3 out of 5
Front desk service was not very friendly specially when ask questions during staying.

Posted by on May 14, 2019

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5 out of 5
I had a very pleasent experience. The onsite restaurant has delicious food. The room was very nice and roomy.

Posted by on Apr 30, 2019

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4 out of 5
Everythin ok. My family and I. We were happy Durango the time in the hotel.

Posted by on Apr 19, 2019

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1 out of 5
Close to Miraflores Mall. Advertised as a 5star hotel. IT IS NOT. Staff are rude and inattentive. A 5star hotel treats guests as 5star guests. Staff at this hotel need much training in guest relations. I have stayed at this hotel many nights during the past 7 years. At one time it was a great hotel. It lacks that greatness at this time. Recommendation: Bypass this hotel and book the many great hotels in the Vive Zone.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 6, 2019 by Grand Tikal Futura Hotel

Dear guest, Thank you very much for sharing your comment, your feedback is very important to us and helps us to improve our service. We will take your comments into consideration to avoid future inconveniences. Sincerely,

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities
  • Shuttle services

Property Features

Grand Tikal Futura Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 193677 square feet (17993 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Grand Tikal Futura Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4.5-star Guatemala City hotel is smoke free.

  • 205 guestrooms or units
  • 11 levels
  • 4 buildings
  • 193677 sq ft of conference space
  • 17993 sq m of conference space
  • Built in 1996
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Bowling alley on site
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: La Aurora Intl. Airport (GUA) (6.4 km / 3.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Tikal Futura Hotel offers 205 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Hibiscus Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Eleven Bar - This bar specializes in regional cuisine and serves light fare only. Happy hour is offered. Open select days.

Room service is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Racquetball/squash on site
  • Bowling alley on site
  • Fitness classes on site

Spa Services

Natura Gym + Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires valid identification for all guests at check-in, regardless of age.

Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

The front desk at this property is open daily from 6:00 AM - midnight.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 245.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Tikal Futura Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GTQ 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GTQ 120.00 for adults and GTQ 75.00 for children (approximately)
  • Airport shuttle fee: GTQ 10 per person (one-way)
  • Airport shuttle fee per child: GTQ 10 (one-way), (from 5 to 12 years old)
  • Early check-in fee: GTQ 482.00 (subject to availability)
  • Late check-out fee: GTQ 290.00 (subject to availability)
  • Rollaway bed fee: GTQ 245.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Tikal Futura
  • Grand Tikal
  • Grand Tikal Futura
  • Grand Tikal Futura Guatemala City
  • Grand Tikal Futura Hotel
  • Grand Tikal Futura Hotel Guatemala City
  • Grand Tikal Hotel
  • Hotel Grand Tikal
  • Hotel Tikal Futura
  • Tikal Futura
  • Grand Tikal Futura Hotel Guatemala/Guatemala City
  • Hotel Grand Tikal Futura
  • Grand Tikal Futura Hotel Hotel
  • Grand Tikal Futura Hotel Guatemala City
  • Grand Tikal Futura Hotel Hotel Guatemala City

You should know

  • Grand Tikal Futura Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Grand Tikal Futura Hotel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.