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4.5 out of 5

"The carpet in my room was filthy Should have been cleaned " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

5-star luxury hotel near DLF Cyber City, connected to a shopping center

Heart of Gurugram

Your stay at this DLF Phase 3 hotel places you within 3 miles (5 km) of DLF Cyber City and Golf Course Road. Kingdom of Dreams is within 6 miles (10 km) and Medanta is within 9 miles (15 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's club, onsite laundry facilities, and supervised childcare. Enjoy the health club and free perks like on-the-go breakfast and valet parking.

Soaking tubs, free wired Internet

Boasting deep soaking bathtubs, the 412 guestrooms also offer free wired Internet and 24-hour room service. Other amenities include WiFi, minibars, and flat-screen TVs with digital channels.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Jul 10 - Jul 11

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

New Year Celebration - Usher 2020 with SukhE

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Leela Ambience Hotel & Residences, Gurugram ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Leela Ambience Hotel & Residences, Gurugram

Everyone (1)
4 out of 5
The carpet in my room was filthy Should have been cleaned

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 11, 2020 by Varun Chhibber

Dear Guest, Greetings from all of us ! To begin with, I would like to thank you for your recent visit to the hotel and for having taken the time to give us your valuable feedback . We look forward to a continued relationship with you in the times ahead and allow us an opportunity to serve you again on your next visit. We have noted your feedback with respect to the carpet and the concern manager has been spoken to and immediate measures taken. I remain at your disposal always and please do not hesitate to reach out to me for any assistance. Thank you, Kind Regards, Varun Chhibber, General Manager.

5 out of 5

Excellent Hotel

Excellent Hotel, would like to come evrytime I visit India!!

Posted by on Mar 1, 2009

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About the The Leela Ambience Hotel & Residences, Gurugram

Location Ambience Island, Gurugram, Delhi N.C.R 122002

Property Features

The Leela Ambience Hotel & Residences, Gurugram offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. There are 9 meeting rooms available. A sauna, a rooftop terrace, and spa services are also featured at the luxury The Leela Ambience Hotel & Residences, Gurugram. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 412 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2008
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Airport: Indira Gandhi Intl. Airport (DEL) (9.9 km / 6.2 mi)
  • Train station: New Delhi Bijwasan Station (7.4 km / 4.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Leela Ambience Hotel & Residences, Gurugram offers 412 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:30 AM to 10:30 AM.

Spectra - This coffee shop serves breakfast, brunch, lunch, and dinner.

Diya - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Zanotta - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Rubicon Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Amida has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Long-term renters welcome. Safety features at this property include a smoke detector and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: The Transit Room category is designed for brief layovers during trans-continental voyages. Guests are allowed to stay a maximum of 8 hours, with check-in permitted at 10 AM and check-out available no later than 9 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • One child stays free
  • Car recommended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: INR 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 0 per night (rates may vary)
  • Airport shuttle fee: INR 3000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambience Hotel Gurgaon
  • Hotel Leela Ambience
  • Hotel Leela Ambience Gurgaon
  • Hotel Leela Gurgaon
  • Leela Ambience
  • Leela Ambience Gurgaon
  • Leela Ambience Gurgaon Hotel
  • Leela Ambience Hotel
  • Leela Ambience Hotel Gurgaon
  • Leela Gurgaon
  • Leela Kempinski Hotel Gurgaon
  • The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
  • The Leela Kempinski Gurgaon Delhi Ncr Hotel
  • The Leela Ambience Gurgaon Hotel Residences
  • Leela Ambience Hotel Gurugram New Delhi
  • Leela Ambience Gurugram New Delhi
  • The Leela Ambience Hotel Residences Gurugram
  • The Leela Ambience Hotel & Residences, Gurugram Hotel
  • The Leela Ambience Hotel & Residences, Gurugram Gurugram
  • The Leela Ambience Hotel & Residences, Gurugram Hotel Gurugram

You should know

  • The Leela Ambience Hotel & Residences, Gurugram offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Suite Benefits

Book a stay in an Executive Suite or Panoramic Suite room type, for travel anytime, and receive free cocktail hours in the evening, INR 1,000 hotel credit, complimentary high-speed Internet access, laundry service for 4 items, and a host for hotel services.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.