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Alisa Luxury Cruise

5.0 star property
Luxurious 5-star cruise ship with spa

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Frette Italian sheets, premium bedding, Select Comfort beds
Frette Italian sheets, premium bedding, Select Comfort beds
Restaurant
Frette Italian sheets, premium bedding, Select Comfort beds
Swedish massages, Thai massages, 1 treatment room, massages
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh
  • Popular LocationTuan Chau Beach4 min drive
  • Popular LocationHa Long Night Market8 min drive
  • Popular LocationSun World Ha Long Park11 min drive
  • AirportHaiphong (HPH-Cat Bi)39 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View | Frette Italian sheets, premium bedding, Select Comfort beds

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Frette Italian sheets, premium bedding, Select Comfort beds

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Senior Suite, Bathtub, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Senior Suite, Bathtub, Ocean View

  • 237 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Single Ocean Views

Frette Italian sheets, premium bedding, Select Comfort beds

Junior Suite Single Ocean Views

  • 194 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Senior Triple Room, Ocean View

Senior Triple Room, Ocean View | Frette Italian sheets, premium bedding, Select Comfort beds

Senior Triple Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds

Junior Suite, Ocean View

  • 194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Alisa Vip Suite Private Balcony & Jacuzzi

Frette Italian sheets, premium bedding, Select Comfort beds

Alisa Vip Suite Private Balcony & Jacuzzi

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Similar properties

Restaurant
Paradise Grand Cruise
Hot Tub
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (9)
The price is $278
per night
$316 total
includes taxes & fees
Jun 11 - Jun 12
Paradise Grand Cruise

About the neighborhood

Ha Long

On bay.This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.
View more Cruise Ships in Ha LongOpens in a new window

What's nearby

  • Tuan Chau Beach - 4 min drive
  • Ha Long Night Market - 8 min drive
  • Cái Dăm Market - 8 min drive
  • Sun World Ha Long Park - 11 min drive
  • Bai Chay Beach - 17 min drive

Getting around

  • Ga Ha Long Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 39 min drive

Restaurants

  • Ẩm Thực Làng Chài Hạ Long - 8 min drive
  • Cua Vàng Hải Sản Nhà Hàng - 8 min drive
  • Bunny’s - 3 min drive
  • Vintage 198x - 8 min drive
  • Diamond Restaurant - 8 min drive

About this property

Alisa Luxury Cruise

Luxurious 5-star cruise ship with spa
Alisa Luxury Cruise offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this cruise ship measures 538 square feet (50 square meters) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Alisa Luxury Cruise. An area shuttle within 180 kilometers and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 5-star Ha Long cruise ship.

  • 22 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2017
  • Karaoke
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Alisa Luxury Cruise offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature private spa tubs and fireplaces. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Smart televisions come with digital channels and DVD players. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Ha Long cruise ship provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Vietnamese

Property amenities

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 180 km
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Fishing
  • Fitness classes
  • Full-service spa
  • Karaoke
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Smart TV with digital channels

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2200000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long

Frequently asked questions

How close is Alisa Luxury Cruise to the airport?

Alisa Luxury Cruise is 23.9 mi (39-min drive) away from the Haiphong (HPH-Cat Bi) airport, the closest popular airport to the property.

How much does it cost to stay at Alisa Luxury Cruise?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Alisa Luxury Cruise on May 29, 2024 start from $214.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alisa Luxury Cruise have an airport shuttle?

Alisa Luxury Cruise offers an airport shuttle 24 hours a day, on request, for a charge of VND 2200000 per vehicle, one-way.

How close is Alisa Luxury Cruise to the beach?

This cruise ship is 1.6 mi (4-min drive) from Tuan Chau Beach and 6.5 mi (17-min drive) from Bai Chay Beach. Don't forget your sunscreen!

Does Alisa Luxury Cruise offer free breakfast?

Alisa Luxury Cruise does not offer free breakfast.

Is there a casino at Alisa Luxury Cruise?

No, there is no casino at this cruise ship.

What time is check-in at Alisa Luxury Cruise?

Check-in start time: 11:00 AM; Check-in end time: 11:30 AM.

Is there free parking at Alisa Luxury Cruise?

Free parking is not available at this cruise ship.

Does Alisa Luxury Cruise have a pool?

Alisa Luxury Cruise does not have a pool.

Does Alisa Luxury Cruise have a restaurant?

Yes, there is a restaurant on site.

Does Alisa Luxury Cruise have a spa?

Pamper yourself with a day at Alisa Massage, where you can enjoy Swedish massages.

How close is Alisa Luxury Cruise to downtown Ha Long?

Alisa Luxury Cruise is 6.3 mi away from Ha Long.

Alisa Luxury Cruise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely overpriced and disappointing
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
Stayed 1 night in Jul 2022

10/10 Excellent

Ahyoung, Seoul, Korea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Stayed 1 night in Feb 2020

8/10 Good

Dan, Kansas City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Stayed 2 nights in Jan 2020

8/10 Good

Kira, California

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
Stayed 1 night in Apr 2019

10/10 Excellent

Lorna, Cairo, Egypt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Stayed 1 night in Mar 2019

10/10 Excellent

MYONG JEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.
Stayed 2 nights in Dec 2018