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"The beds were not very comfortable. We had a message light flashing on our phone, when we called the front desk to get the message, no one answered af ... " More

By a verified traveler on Tue 08 Jun 2021

Hotel Description

3-star hotel near Hagerstown Roundhouse Museum, connected to a shopping center

Close to shopping

Stay at this Hagerstown hotel and you'll be within 2 miles (3 km) of Hagerstown Roundhouse Museum and 6 miles (10 km) of Washington County Museum of Fine Arts. Maryland Theater and Hagerstown Suns Municipal Stadium are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$83* Per night/room Jun 27 - Jun 28

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking (Hearing Impaired)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking (Extended Stay)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Hagerstown, MD ratings based on 32 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Hagerstown, MD

Everyone (14) Couples (10) Family (8)
2 out of 5
Check in was extremely slow. The line was long and there was only a trainee available to answer the phone, check in new guests and assist those with questions. However, she maintained professionalism and was friendly despite this. The breakfast was very meager and not appetizing. The room was satisfactory.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 17, 2021 by Nicole

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Hagerstown, MD we apologize for failing to satisfy you during your stay. I have addressed the lack of staff with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5 out of 5
The beds were not very comfortable. We had a message light flashing on our phone, when we called the front desk to get the message, no one answered after 20 or more rings. When we checked out there was not not a single person to be found at the desk. Several employees were hanging out in from t of the hotel smoking cigarettes. We never did speak to a person during "check out".

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 17, 2021 by Nicole

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Hagerstown, MD we apologize for failing to satisfy you during your stay. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5 out of 5
Location very convenient to highway with choices of local restaurants.

Posted by on Jun 5, 2021

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4 out of 5
Check-in was quick. Room was clean. I would definitely stay again.

Posted by , from Pottsville, Pa on Oct 12, 2020

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Comment from Hotel Management

Nov 9, 2020 by Ashley Johnson

Dear Sam, We greatly appreciate you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at our Hotel. We hope that we will be able to serve you again soon. On behalf of our entire staff at Country Inn & Suites by Radisson, Hagerstown, MD we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Ashley Johnson General Manager Country Inn & Suites by Radisson, Hagerstown, MD

4 out of 5
Clean but noisy. Could hear people walking upstairs and something kicking on and off all the time - ice machine maybe?

Posted by , from Melbourne fl on Oct 8, 2020

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4 out of 5
Staff friendly, room adequate. Stains on sheets. Located in convenient area.

Posted by , from Manchester MD on Sep 24, 2020

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5 out of 5

Posted by on Jan 29, 2020

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5 out of 5

Posted by on Jan 26, 2020

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4 out of 5
They need to hire someone that knows how to do repairs. Major hack jobs all over.

Posted by on Jan 3, 2020

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5 out of 5
kids loved the pool, room was very nice for the price! breakfast was amazing.

Posted by on Dec 30, 2019

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About the Country Inn & Suites by Radisson, Hagerstown, MD

Location 17612 Valley Mall Rd, Hagerstown, MD 21740

Property Features

Country Inn & Suites by Radisson, Hagerstown, MD offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A library, a terrace, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Hagerstown, MD. Free self parking is available. This 3-star Hagerstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Hagerstown, MD (HGR-Hagerstown Regional) (11.6 km / 7.2 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Hagerstown, MD offers 85 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-in is 4 PM on Friday and Saturday.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • UnionPay
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Hagerstown MD
  • Country Inn Carlson Hagerstown MD
  • Country Inn & Suites by Radisson, Hagerstown, MD Hotel
  • Country Inn & Suites by Radisson, Hagerstown, MD Hagerstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.