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4.1 out of 5

"Close proximity to I-81 and easy walk to a variety of restaurant. " More

By a verified traveler on Tue 30 Jul 2019

Hotel Description

3-star hotel near Hagerstown Premium Outlets

In historical district

You'll find Hagerstown Roundhouse Museum and Washington County Museum of Fine Arts within 3 miles (5 km) of this hotel. Hagerstown Premium Outlets and Hagerstown Suns Municipal Stadium are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 158 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include room service, free newspapers, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Jun 28 - Jun 29

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ramada Plaza by Wyndham Hagerstown ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Hagerstown

Everyone (17) Couples (1) Family (5)
5 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by JCardwell

Thanks for staying with us, your feedback is greatly appreciated.

4 out of 5
Close proximity to I-81 and easy walk to a variety of restaurant.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 26, 2019 by Jcardwell

Thank you for staying with us!

4 out of 5
Positives: Beds were comfortable and it's convenient to restaurants, shopping and attractions. Negatives: toilet ran through visit, but we didn't report it and we couldn't hear it in bed. Overall a pleasant experience and we will stay there again.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 26, 2019 by JCardwell

Thank you for staying with us. We do apologize for the toilet running; we would have loved to have known about the toilet issue so that we could have had the opportunity to fix it. I thank you for your review.

3 out of 5
Broken toilet seat, no fridge in room, ice machine on 1st or 4th floors only...room was clean.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Aug 29, 2019 by JCardwell

Thank you for staying with us. Your feedback is greatly appreciated. We apologize for the toilet seat being broken, I would hope that you did contact our front desk so that the issue could be fixed. Just so you know there is a fridge in the room; our fridges are located in the bathroom underneath the counter. The ice machines have both been fixed. We hope to see you again at our hotel.

5 out of 5
Quiet even though it was full. Fitness room only had a working treadmill, everything else was broken

Posted by on May 26, 2019

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4 out of 5
The staff at this facility were friendly and extremely helpful! I called the front desk to ask if there was a place that a small group of friends could meet for a couple hours and he went way out of his way to accommodate! Impresed with his attention to our needs. On the downside...breakfast buffet on mother's day was very disappointing!

Posted by , from Pittsburgh on May 12, 2019

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4 out of 5

Posted by on Mar 13, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jeannie

Thank you for staying with us. Please come back and stay with us again in the future. Sincerely, Jeannie Ridenour, General Manager

4 out of 5
We had a nice recently remodeled room on the 5th floor which was very nice. Went to the 4th floor to get ice and it had not been remodeled yet so definitely ask for something on the 5th floor. Not sure if the 2nd, 3rd, or 6th have been remodeled yet of not. The restaurant was closed for remodeling the last day we were there.

Posted by on Aug 8, 2018

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3 out of 5

Spacious rooms that are clean

Pros: The house keeping staff was exceptionable out of their way nice.
Cons: The only recommendation would be the hotel staff makes a book (binder) that included: tv channel listings, room service foods that can be ordered, eme
Location: Many places to eat Mall right across the street Close to route 81
The experience with the complimentary breakfast was very disappointing. On Sunday we went downstairs at 9:41 and everything was cleaned up and no one was around. It would have been a really nice idea if someone had said something. Who only has breakfast until 9:30 on a Sunday. We had to go somewhere else to eat.

Posted by , from Pennsylvania on Jul 16, 2018

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3 out of 5

Great staff. The hotel needs room upgrades ASAP

Pros: The staff, pool, and continental breakfast.
Cons: Décor....needs updating.
Location: Location was fine.
While the staff was first class and the rooms were clean, the overall room and hotel décor was very dated....not updated. I didn't much care for the locale of the refrigerator either ...in the bathroom. Weird placement. In addition, charging $120 a night for Hagerstown with dated rooms is a bit much. Loved the continental breakfast and the pool tho!

Posted by , from New, NY on Jun 19, 2017

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About the Ramada Plaza by Wyndham Hagerstown

Location 1718 Underpass Way, Hagerstown, MD 21740

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada Plaza by Wyndham Hagerstown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 7060 square feet (656 square meters). The business-friendly Ramada Plaza by Wyndham Hagerstown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Hagerstown hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 6 levels
  • 7060 sq ft of conference space
  • 656 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hagerstown, MD (HGR-Hagerstown Regional) (10.9 km / 6.8 mi)
  • Parking: Free self parking

Room Amenities

Ramada Plaza by Wyndham Hagerstown offers 158 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Ramada Plaza by Wyndham Hagerstown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Ramada Plaza Hagerstown
  • Ramada Plaza Hotel Hagerstown
  • Plaza Hotel Hagerstown
  • Ramada Plaza Hagerstown Hotel
  • Ramada Plaza Wyndham Hagerstown Hotel
  • Ramada Plaza Wyndham Hagerstown
  • Ramada Plaza by Wyndham Hagerstown Hotel
  • Ramada Plaza by Wyndham Hagerstown Hagerstown
  • Ramada Plaza by Wyndham Hagerstown Hotel Hagerstown

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.