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Hotel Description

4.5-star luxury hotel, connected to a shopping center in Naka Ward

Central Hamamatsu getaway

With a stay at this Naka Ward hotel, you'll be steps from Act Tower and Hamamatsu Museum of Musical Instruments. Act City Hamamatsu and Hamamatsu Observation Deck are also within half a mile (1 km).

Multiple dining options

This hotel features a coffee shop, concierge services, and self parking. Enjoy a meal in one of the 5 restaurants and perks like free WiFi. Business travelers can take advantage of the laundry service.

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$108* Per night/room Apr 21 - Apr 22

Premier Comfort Floor Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premier Comfort Floor Deluxe Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Upper Premier Comfort Floor Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Comfort Floor Casual Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Property Features

There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. WiFi is free in public spaces. The luxury Okura Act City Hotel Hamamatsu also features concierge services, dry cleaning/laundry services, and a hair salon. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Hamamatsu hotel.

  • 322 guestrooms or units
  • 13 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 1994
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Hamamatsu Station (0.7 km / 0.5 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

和食堂 山里 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

ザ・シーズンカフェ - This café serves light fare only. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 11
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Act Hotel
  • Okura Act City
  • Okura Act City Hamamatsu
  • Okura Act City Hotel
  • Okura Act City Hotel Hamamatsu
  • Okura Act City Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel
  • Okura Act City Hotel Hamamatsu Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel Hamamatsu

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.