Save

Sofitel Hamburg Alter Wall

5.0 star property
Family-friendly 5-star hotel near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Sofitel Hamburg Alter Wall

Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast and dinner served, international cuisine
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Alter Wall 40, Hamburg, HH, 20457
  • Popular LocationHamburg City Hall4 min walk
  • Popular LocationMiniatur Wunderland12 min walk
  • Popular LocationElbe Philharmonic Hall2 min drive
  • AirportHamburg (HAM)30 min drive

Room options

Similar properties

Exterior
Steigenberger Hotel Hamburg
Spa
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1000)
The price is $369
per night
$394 total
includes taxes & fees
Jun 7 - Jun 8
Steigenberger Hotel Hamburg

About the neighborhood

Hamburg

City center stay.Within a 15-minute walk of this Hamburg City Center hotel, you'll find Hamburg City Hall and Miniatur Wunderland. Elbe Philharmonic Hall and Reeperbahn are also within 2 miles (3 km).

What's nearby

  • Hamburg City Hall - 4 min walk
  • Miniatur Wunderland - 12 min walk
  • Elbe Philharmonic Hall - 2 min drive
  • Hamburg Cruise Center - 3 min drive
  • Reeperbahn - 4 min drive

Getting around

  • Rodingsmarkt U-Bahn - 3 min walk
  • Michaeliskirche Hamburg Station - 11 min walk
  • Hamburg Airport (HAM) - 31 min drive

Restaurants

  • Fleetenkieker - 4 min walk
  • Brauhaus Joh. Albrecht - 2 min walk
  • Daniel Wischer - 4 min walk
  • Mélange - 4 min walk
  • elbgold Innenstadt - 5 min walk

About this property

Sofitel Hamburg Alter Wall

Family-friendly 5-star hotel near Miniatur Wunderland
Sofitel Hamburg Alter Wall offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A health club, a sauna, and spa services are also featured at the luxury Sofitel Hamburg Alter Wall. For a fee, parking is available.

This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sofitel Hamburg Alter Wall offers 241 accommodations with iPod docking stations and minibars. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Seagull Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 6 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle available
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Fee for in-room wired internet: EUR 6 per day (rates may vary)
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and Barclaycard. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alter Hamburg
Alter Wall Hamburg
Hamburg Sofitel
Hamburg Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Alter Wall Hamburg
Sofitel Alter Wall Hotel
Sofitel Alter Wall Hotel Hamburg
Sofitel Hamburg Alter Wall
Wall Hamburg
Accor Hamburg Alter Wall
Sofitel Hamburg Alter Wall Hotel Hamburg
Sofitel Alter Wall
Sofitel Hamburg Alter Wall Hotel
Sofitel Hamburg Alter Wall Hamburg
Sofitel Hamburg Alter Wall Hotel Hamburg

Frequently asked questions

How close is Sofitel Hamburg Alter Wall to the airport?

Sofitel Hamburg Alter Wall is 7.2 mi (31-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does Sofitel Hamburg Alter Wall have an airport shuttle?

Airport shuttle services are not available at Sofitel Hamburg Alter Wall.

How close is Sofitel Hamburg Alter Wall to the beach?

This hotel is 6.2 mi (25-min drive) from Övelgönne and 10.1 mi (39-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does Sofitel Hamburg Alter Wall offer free breakfast?

Free breakfast isn’t provided at Sofitel Hamburg Alter Wall, but buffet breakfast is offered for a fee of EUR 32 per person.

Is there a casino at Sofitel Hamburg Alter Wall?

No, there is no casino at this hotel, but Casino Esplanade (14-min walk) and Casino Reeperbahn (3-min drive) are nearby.

What time is check-in at Sofitel Hamburg Alter Wall?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Sofitel Hamburg Alter Wall?

Free parking is not available at this hotel. Self parking is available for EUR 30 per day.

Does Sofitel Hamburg Alter Wall have a pool?

Sofitel Hamburg Alter Wall features an indoor pool and an outdoor pool.

Does Sofitel Hamburg Alter Wall have a restaurant?

Sofitel Hamburg Alter Wall is home to Ticino, which features international cuisine.

Does Sofitel Hamburg Alter Wall have a spa?

Pamper yourself with a day at Seagull Spa, where you can enjoy massages.

How close is Sofitel Hamburg Alter Wall to downtown Hamburg?

Sofitel Hamburg Alter Wall is 0.1 mi away from Hamburg.

Sofitel Hamburg Alter Wall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 999 reviews" "
Rating 8 - Good. 304 out of 999 reviews" "
Rating 6 - Okay. 87 out of 999 reviews" "
Rating 4 - Poor. 18 out of 999 reviews" "
Rating 2 - Terrible. 12 out of 999 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

CHASE

Liked: Cleanliness, room comfort
Not a bad location. Close to a lot of things for inner city. Was disappointed that the pool and spa were not stated closed on the website. Still waiting to see if I was charged for upgrades that seems to not go with anything that we recieved. Maybe just a misunderstanding when we checked in. The breakfast served was great. Room service menu was slacking though. All and all a good stay.
Stayed 2 nights in Jun 2020

10/10 Excellent

Keld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location and excellent service
Excellent stay, super location and nice facilities. Breakfirst buffet is really good.
Stayed 1 night in Mar 2020

8/10 Good

JONAS A

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel, enjoyable stay
Stayed 2 nights in Jan 2020

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Deborah L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location near Neuer Wall. Great amenities (must use spa (sauna, pool and gym). The room is small but lovely.
Stayed 2 nights in Dec 2019

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a business trip, so I can't speak to the hotel's location for sightseeing, but I was very happy with all the services, the size of the room, the quality of the room service meal, etc.
Stayed 1 night in Dec 2019

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and great staff. Amazing location. Would stay again and again
Stayed 1 night in Dec 2019