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Overview of Best Western Premier C Hotel by Carmen's

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Laundry
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationButtermilk Falls16 min walk
    Popular LocationAlbion Falls17 min walk
    Popular LocationJuravinksi Hospital and Cancer Center7 min drive
    AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)14 min drive

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About this area

Hamilton

Located in Hamilton, Best Western Premier C Hotel by Carmen's is near the airport. Whitehern Historic House & Garden National Historic Site and Griffin House National Historic Site are local landmarks, and the area's natural beauty can be seen at Royal Botanical Gardens and Albion Falls. Lazermania and Hamilton Museum of Steam & Technology National Historic Site are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Popular Location

What's nearby

  • Buttermilk Falls - 16 min walk
  • Albion Falls - 17 min walk
  • Juravinksi Hospital and Cancer Center - 7 min drive
  • Tim Hortons Field - 10 min drive
  • Mohawk College - 13 min drive

Getting around

  • Hamilton GO Centre - 16 min drive
  • AirportJohn C. Munro Hamilton Intl. Airport (YHM) - 14 min drive

Restaurants

  • Baci Ristorante – Restaurant with a bar offering Italian cuisine. Serves breakfast and dinner daily.

About this property

Best Western Premier C Hotel by Carmen's

A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 52 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and microwaves. Guests will also find iPod docks, DVD players, and room service. Housekeeping is available on request.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (17997 square feet)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay
  • 3 percent tourism fee will be charged
  • A damage deposit of CAD 250.00 will be collected before check-in.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
4.7
Exceptional
5 - Excellent
520
4 - Good
159
3 - Okay
15
2 - Poor
4
1 - Terrible
4

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Thorough covid measures made for a pleasant stay
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Customer service was extremely friendly and the hotel was very clean, especially during the COVID-19 pandemic.
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family and small children, Traveled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Nice place. Cappuccino machine was a big plus. Pool and gym as well. Terrazza wasnt open and we had to do our own linen change are the only two setbacks. Furthermore, the cost was a bit too high.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
In this covid-19 time it is hard on everyone. But they kept it clean and well maintained in the hotel and our room. I can't say anything bad because the hotel and staff did there jobs with a smile and courteous to us. I would not hesitate to stay there again.
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super nice. Arranged for us to check in early and leave late. Room was spectacular. Hot tub amazing. Hope to return in the future.
Stayed 1 night in Jul 2020

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