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Overview of Sheraton Hamilton Hotel

Photo gallery

Exterior
Indoor pool
Balcony
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Hot Tub
  • Pet Friendly
  • Pool
  • Free WiFi
  • Laundry
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationArt Gallery of Hamilton1 min walk
    Popular LocationHamilton Convention Centre1 min walk
    Popular LocationHamilton City Hall3 min walk
    AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)16 min drive

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About this area

Hamilton

Located in Hamilton, Sheraton Hamilton Hotel is connected to a shopping center. Royal Botanical Gardens and Bronte Creek Provincial Park reflect the area's natural beauty and area attractions include HMCS Haida National Historic Site and W. J. McCallion Planetarium. Little Ray's Reptile Zoo and Lazermania are also worth visiting. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Art Gallery of Hamilton - 1 min walk
  • Hamilton Convention Centre - 1 min walk
  • Hamilton City Hall - 3 min walk
  • FirstOntario Centre - 3 min walk
  • Mohawk College - 4 min drive

Getting around

  • Hamilton GO Centre - 9 min walk
  • AirportPearson Intl. Airport (YYZ) - 45 min drive

Restaurants

  • Chagalls Restaurant – Serves breakfast, lunch, and dinner daily.
  • LOFT Lounge – Restaurant with a bar. Serves lunch and dinner daily.

About this property

Sheraton Hamilton Hotel

A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 301 rooms offer WiFi, iPod docks, and LCD TVs with cable channels. Other amenities available to guests include room service, premium bedding, and coffee makers. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CAD 14.95 per day
  • Valet parking: CAD 29.95 per day
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • 20 meeting rooms
  • Computer station
  • Conference center (15616 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during April and May.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay, plus a deposit of CAD 50 per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 4.95 per day (rates may vary)
  • Self parking fee: CAD 14.95 per day (in/out privileges)
  • Valet parking fee: CAD 29.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
4.2
Very Good
5 - Excellent
419
4 - Good
388
3 - Okay
109
2 - Poor
34
1 - Terrible
25

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in Hamilton
Beds and showers were amazing!!! Very accommodating and thankful for our visit
Stayed 1 night in Mar 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

1/5 Terrible

Traveled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst example ever. Will never go back to this hotel
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy check in. Accessible to necessities.
Stayed 1 night in Feb 2020