Conrad Hangzhou, Hangzhou: Room, Prices & Reviews

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5-star luxury hotel near Wushan Night Market, connected to a shopping center

King Conrad Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview
Rooms
Location
Policies

9.6

Exceptional

Popular amenities

Hot Tub

Breakfast available

Pool

Spa

Free WiFi

Parking included

Explore the area

228 Xinye Road, Jianggan District, Hangzhou, 310016

West Lake5 min drive
Hangzhou China Silk Town7 min drive
Hangzhou Tower Shopping Mall7 min drive
Hangzhou (HGH-Xiaoshan Intl.)29 min drive

Room options

King Deluxe Room

538 sq ft
City view
Sleeps 3
1 King Bed

King Deluxe River View Room

538 sq ft
River view
Sleeps 3
1 King Bed

King Deluxe Suite

883 sq ft
City view
Sleeps 3
1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Accessible Room

538 sq ft
City view
Sleeps 2
1 King Bed

King Executive Room

538 sq ft
City view
Sleeps 3
1 King Bed

King Presidential Suite

3025 sq ft
City view
Sleeps 3
1 King Bed

King Conrad Suite

1206 sq ft
City view
Sleeps 3
1 King Bed

Queen Double Deluxe Room

538 sq ft
City view
Sleeps 3
2 Queen Beds

Queen Double Executive Room

538 sq ft
City view
Sleeps 3
2 Queen Beds

Queen Double Deluxe River View Room

538 sq ft
River view
Sleeps 3
2 Queen Beds

Executive King River View Room

538 sq ft
River view
Sleeps 3
1 King Bed

Executive Queen River View Room

538 sq ft
River view
Sleeps 3
2 Queen Beds

Premium Twin Room

538 sq ft
City view
Sleeps 3
2 Twin Beds

Twin Deluxe River View Room

538 sq ft
River view
Sleeps 3
2 Twin Beds

Queen Double Premium Room

538 sq ft
City view
Sleeps 3
2 Queen Beds

King Premium Room

538 sq ft
City view
Sleeps 3
1 King Bed

Twin Deluxe Room

538 sq ft
City view
Sleeps 3
2 Twin Beds

King Deluxe Suite

Sleeps 2
1 Queen Bed

Premier Queen Room

Sleeps 2
1 Queen Bed

King Executive Room

Sleeps 2
1 Queen Bed

King Deluxe River View Room

Sleeps 2
1 Queen Bed

King Deluxe Room

Sleeps 2
1 Queen Bed

King Presidential Suite

Sleeps 3
1 King Bed

Separate tub and shower, jetted tub, rainfall showerhead

Guestroom (1 bed)

Sleeps 2
1 Queen Bed

Premier 2-bed Room

Sleeps 2
2 Double Beds

Twin Deluxe Room

Sleeps 2
2 Double Beds

Premier Room (2 double beds)

Sleeps 2
2 Double Beds

King Conrad Suite

Sleeps 2
1 Queen Bed

King Executive River View Room

Sleeps 2
1 Queen Bed

Deluxe 2-bed Room

Sleeps 2
2 Double Beds

Queen Executive River View Room

Sleeps 2
2 Double Beds

Guestroom Double Beds

Sleeps 2
2 Double Beds

Deluxe Room - River-View (2 double beds)

Sleeps 2
2 Double Beds

Queen Double Executive Room

Sleeps 2
2 Double Beds

Twin Deluxe River View Room

Sleeps 2
2 Double Beds

Guestroom (King bed)

Sleeps 2
1 Queen Bed

Guestroom (2 beds)

Sleeps 2
2 Double Beds

Similar properties

Pool

Hot Tub

Spa

Parking included

per night

$145 total

includes taxes & fees

May 28 - May 29

About the neighborhood

Hangzhou

Qianjiang New Town stay.Your stay at this Qianjiang New Town hotel places you within 6 miles (10 km) of Wushan Night Market and West Lake. Hangzhou China Silk Town and Broken Bridge are also within 6 miles (10 km).

What's nearby

MIXC Mall - 18 min walk
Wushan Night Market - 5 min drive
West Lake - 5 min drive
Hangzhou China Silk Town - 7 min drive
Hangzhou Tower Shopping Mall - 7 min drive

Getting around

Hangzhou Station - 11 min drive
Jiangjin Road Station - 19 min walk
Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

Pankoo釜山料理 - 10 min walk
禾绿回转寿司 - 5 min walk
笼太仔 - 1 min drive
星巴克 - 5 min drive
Do都城 - 1 min drive

About this property

Conrad Hangzhou

5-star luxury hotel near Wushan Night Market, connected to a shopping center

Conrad Hangzhou offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 8 meeting rooms are available. Event space at this hotel measures 17287 square feet (1606 square meters) and includes a conference center. A spa tub, spa services, and a terrace are also featured at the luxury Conrad Hangzhou. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

306 guestrooms or units

3 dining venues

17287 sq ft of conference space

1606 sq m of conference space

Conference center

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Grocery service (free)

Convenience store

Terrace

Newspapers in lobby (free)

Elevator

Smoking in designated areas

Bar or lounge

Conrad Hangzhou offers 306 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Conrad SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

Free crib
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Internet

Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 193.20 for adults and CNY 96.60 for children
3 restaurants
A bar/lounge
Free manager's reception (select days)

Things to do

24-hour health club
24-hour pool access
Full-service spa
Indoor pool
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Doorbell and phone notification
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator

Room amenities

Entertainment

55-inch TV with cable channels
MP3 dock

Bedroom

Egyptian cotton sheets
Free crib
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Jetted bathtub
Partially-open bathroom
Rainfall showerhead
Separate bathtub and shower
Towels

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Conrad Hangzhou

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 419.76 per night.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
Fee for in-room wireless internet: CNY 40 (rates may vary)
Rollaway bed fee: CNY 419.76 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

Pool access is available 24-hours a day.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Hangzhou Hotel

Conrad Hangzhou Hangzhou

Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Conrad Hangzhou to the airport?

Conrad Hangzhou is 16.2 mi (28-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Conrad Hangzhou?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on May 19, 2024 start from $166.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Conrad Hangzhou have an airport shuttle?

Airport shuttle services are not available at Conrad Hangzhou.

Does Conrad Hangzhou offer free breakfast?

Free breakfast isn’t provided at Conrad Hangzhou, but buffet breakfast is offered for a fee of CNY 193.2 for adults and CNY 96.6 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Conrad Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Conrad Hangzhou?

This hotel offers free self parking.

Does Conrad Hangzhou have a pool?

Conrad Hangzhou features an indoor pool. Guests can enjoy 24-hour pool access.

Does Conrad Hangzhou have a restaurant?

Yes, there are 3 restaurants on site.

Does Conrad Hangzhou have a spa?

Pamper yourself with a day at Conrad SPA, where you can enjoy body wraps, prenatal massages, and body scrubs.

How close is Conrad Hangzhou to downtown Hangzhou?

Conrad Hangzhou is 4.9 mi away from Hangzhou.

Conrad Hangzhou Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Jialan

Traveled with family

Nov 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

excellent room service, clean and warm welcome

Stayed 2 nights in Nov 2023

10/10 Excellent

Chuen Lai

Traveled with group

Oct 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location

Stayed 1 night in Oct 2023

10/10 Excellent

JimmyZhou

Traveled with family and small children

Dec 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.

Stayed 3 nights in Dec 2019

10/10 Excellent

Lee

Traveled with family

Dec 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Thumbs Up!

World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!

Stayed 5 nights in Nov 2019

8/10 Good

Helen

Traveled with group

Nov 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....

Stayed 3 nights in Nov 2019

10/10 Excellent

Karen

Nov 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

10/10 Excellent

Beata

Oct 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and location

⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules

Stayed 2 nights in Sep 2019

10/10 Excellent

Pang Yuen

Aug 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

10/10 Excellent

Gregory

May 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family

May 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New hotel clean n very nice view good stay for family

Stayed 2 nights in May 2019

Conrad Hangzhou

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Exceptional

Popular amenities

Explore the area

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King Deluxe Room

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King Deluxe Suite

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King Accessible Room

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King Conrad Suite

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Premium Twin Room

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King Premium Room

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King Deluxe Room

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King Presidential Suite

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Guestroom (1 bed)

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Premier 2-bed Room

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Twin Deluxe Room

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Premier Room (2 double beds)

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King Conrad Suite

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King Executive River View Room

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Deluxe 2-bed Room

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Queen Executive River View Room

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Guestroom Double Beds

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Deluxe Room - River-View (2 double beds)

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Queen Double Executive Room

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Twin Deluxe River View Room

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Guestroom (King bed)

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