Park Hyatt Hangzhou

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Qianjiang New Town

Choose dates to view prices

Photo gallery for Park Hyatt Hangzhou

Lobby
Terrace/patio
Exterior
Park, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Restaurant
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020
  • Popular LocationMIXC Mall4 min walk
  • Popular LocationHangzhou Grand Theatre12 min walk
  • Popular LocationWest Lake5 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)27 min drive

Room options

Room, 1 King Bed (Mountain View)

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 678 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

10/10 Exceptional
  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, River View

10/10 Exceptional
  • 592 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds

8/10 Very Good
  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

10/10 Exceptional
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Park, Suite, 1 King Bed

  • 1076 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Hangzhou

City center retreat .Within a 10-minute walk of this Qianjiang New Town hotel, you'll find MIXC Mall and Hangzhou City Planning Exhibition Hall. Raffles City Hangzhou and Hangzhou Grand Theatre are also within half a mile (1 km).

What's nearby

  • MIXC Mall - 4 min walk
  • Hangzhou Grand Theatre - 12 min walk
  • West Lake - 5 min drive
  • Wulin Square - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Jiangjin Road Station - 3 min walk
  • Hangzhou Station - 5 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • Do都城 - 4 min walk
  • 麦当劳 - 8 min walk
  • 快乐厨房 - 7 min walk
  • 怡乡春竹 - 5 min walk
  • 金弟茶室 - 5 min walk

About this property

Park Hyatt Hangzhou

4.5-star luxury hotel, connected to a shopping center in Qianjiang New Town
Park Hyatt Hangzhou offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 9849 square feet (915 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Hyatt Hangzhou. Self parking is free.

This 4.5-star Hangzhou hotel is smoke free.

  • 237 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Meeting rooms
  • 9849 sq ft of conference space
  • 915 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Park Hyatt Hangzhou offers 237 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 218 for adults and CNY 108 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 for adults and CNY 108 for children
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Park Hyatt Hangzhou to the airport?

Park Hyatt Hangzhou is 16.2 mi (27-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Park Hyatt Hangzhou?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Park Hyatt Hangzhou on Jun 4, 2024 start from $260.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Hyatt Hangzhou have an airport shuttle?

Airport shuttle services are not available at Park Hyatt Hangzhou.

Does Park Hyatt Hangzhou offer free breakfast?

Free breakfast isn’t provided at Park Hyatt Hangzhou, but buffet breakfast is offered for a fee of CNY 218 for adults and CNY 108 for children.

Is there a casino at Park Hyatt Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Park Hyatt Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Park Hyatt Hangzhou?

This hotel offers free self parking.

Does Park Hyatt Hangzhou have a pool?

Park Hyatt Hangzhou features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Park Hyatt Hangzhou have a restaurant?

Yes, there are 3 restaurants on site.

Does Park Hyatt Hangzhou have a spa?

There are no spa services available at this hotel.

How close is Park Hyatt Hangzhou to downtown Hangzhou?

Park Hyatt Hangzhou is 4.7 mi away from Hangzhou.

Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 49 reviews" "
Rating 8 - Good. 9 out of 49 reviews" "
Rating 6 - Okay. 2 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ren, New Olreans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Eugene Pio P S

Stayed 2 nights in Oct 2023

10/10 Excellent

Shaoqi

Stayed 1 night in Aug 2020

10/10 Excellent

Lillian, Shanghai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Stayed 2 nights in Jul 2020

10/10 Excellent

Chung Lai Eugene

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Stayed 6 nights in Mar 2019

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018