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The Dragon Hotel Hangzhou

5.0 star property
5-star luxury hotel near West Lake, connected to a shopping center

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Exterior
Indoor pool
Premium bedding, down comforters, minibar, in-room safe
3 restaurants, lunch served
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
120 Shuguang Road, Xihu Area, Hangzhou, Zhejiang, 310007
  • Popular LocationZhejiang University Yuquan Campus2 min drive
  • Popular LocationBroken Bridge3 min drive
  • Popular LocationWest Lake4 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)23 min drive

Room options

Deluxe Suite

  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Deluxe Room

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Hangzhou

City center retreat .With a stay at this Xihu hotel, you'll be within half a mile (1 km) of Huanglong Stadium and 2 miles (3 km) of Yellow Dragon Sports Center. Baopu Taoist Temple and Precious Stone Hill are also within 2 miles (3 km).

What's nearby

  • Zhejiang University Yuquan Campus - 2 min drive
  • Broken Bridge - 3 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • West Lake - 4 min drive
  • Lingyin Temple - 6 min drive

Getting around

  • Huanglong Cave Station - 3 min walk
  • East Railway Station (East Square) Station - 9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • Spr咖啡 - 1 min walk
  • 原味堂 - 4 min walk
  • 鹿松 - 1 min walk
  • 复茂小龙虾 - 3 min walk
  • 星巴克 - 2 min walk

About this property

The Dragon Hotel Hangzhou

5-star luxury hotel near West Lake, connected to a shopping center
The Dragon Hotel Hangzhou offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A nightclub, a sauna, and a terrace are also featured at the luxury The Dragon Hotel Hangzhou. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

  • 566 guestrooms or units
  • 16 levels
  • 5 buildings
  • 3 dining venues
  • Meeting rooms
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1988
  • Nightclub
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Dragon Hotel Hangzhou offers 566 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and video-game consoles. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • DVD player
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 117 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with premium satellite channels
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Dragon Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 460.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Airport shuttle fee: CNY 650 per person (one way)
  • Rollaway bed fee: CNY 460.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dragon Hangzhou
Dragon Hotel
Dragon Hotel Hangzhou
The Dragon Hotel
The Dragon Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel
The Dragon Hotel Hangzhou Hangzhou
The Dragon Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is The Dragon Hotel Hangzhou to the airport?

The Dragon Hotel Hangzhou is 20 mi (24-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does The Dragon Hotel Hangzhou have an airport shuttle?

The Dragon Hotel Hangzhou offers an airport shuttle 24 hours a day, on request, for a charge of CNY 650 per person, one way.

Does The Dragon Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at The Dragon Hotel Hangzhou, but buffet breakfast is offered for a fee of CNY 117 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Dragon Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at The Dragon Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Dragon Hotel Hangzhou?

This hotel offers free self parking.

Does The Dragon Hotel Hangzhou have a pool?

The Dragon Hotel Hangzhou features an indoor pool.

Does The Dragon Hotel Hangzhou have a restaurant?

There are 3 onsite restaurants, offering options like a poolside location, pool views, and al fresco dining.

Does The Dragon Hotel Hangzhou have a spa?

This hotel has a spa, which features deep-tissue massages, body treatments, and aromatherapy.

How close is The Dragon Hotel Hangzhou to downtown Hangzhou?

The Dragon Hotel Hangzhou is 0.3 mi away from Xihu Qu.

The Dragon Hotel Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 157 reviews" "
Rating 8 - Good. 50 out of 157 reviews" "
Rating 6 - Okay. 9 out of 157 reviews" "
Rating 4 - Poor. 5 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, great staff
Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder.
Stayed 4 nights in Sep 2018

6/10 Okay

Pengfei

Stayed 2 nights in Jul 2018

10/10 Excellent

Kiak Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Slow Internet
The environment is excellent but not suitable for business trip. Internet very slow. Front desk cannot exchange cash to Chinese currency.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018