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The East Hotel Hangzhou

4.5 star property
4.5-star luxury hotel near West Lake

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Photo gallery for The East Hotel Hangzhou

Property amenity
Garden
Property entrance
Deluxe Business King Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe
Garden views
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Popular LocationWulin Square3 min drive
  • Popular LocationHangzhou Tower Shopping Mall3 min drive
  • Popular LocationWest Lake3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)37 min drive

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Executive Room, 1 King Bed

  • 602.8 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Family Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room-free transportation within 10KM/stay

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room-free transportation within 10KM/stay

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for CEO Suite

CEO Suite | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

CEO Suite

  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room

Deluxe Business King Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Luxury Suite

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Beds Room

Business Twin Beds Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Business Twin Beds Room

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business King Size Room

Business King Size Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Business King Size Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
JW Marriott Hotel Hangzhou
Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (203)
The price is $97
per night
$113 total
includes taxes & fees
Jun 10 - Jun 11
JW Marriott Hotel Hangzhou

About the neighborhood

Hangzhou

Heart of Hangzhou.Your stay at this Gongshu hotel places you within 2 miles (3 km) of Wulinmen Wharf and Westlake Culture Plaza. Zhejiang Museum of Natural History and Hangzhou Opera are also within 2 miles (3 km).

What's nearby

  • Wulin Square - 3 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • Broken Bridge - 3 min drive
  • West Lake - 3 min drive
  • Zhejiang University Yuquan Campus - 4 min drive

Getting around

  • Shentangqiao Station - 9 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • 半亩地 - 3 min walk
  • 塘栖法根食品 - 3 min walk
  • 杭州天鸿饭店 - 3 min walk
  • 川味观 - 2 min walk
  • 金田中日式烧烤店 - 3 min walk

About this property

The East Hotel Hangzhou

4.5-star luxury hotel near West Lake
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness center, a library, and a terrace are also featured at the luxury The East Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Hangzhou hotel.

  • 1 building
  • 122 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 2013
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
The East Hotel Hangzhou offers 122 air-conditioned accommodations with iPod docking stations and free minibar items. Tempur-Pedic beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available for a fee: CNY 124 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 24 and April 29.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The East Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 268.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 124 per person
  • Airport shuttle fee: CNY 330 per vehicle (one way)
  • Rollaway bed fee: CNY 268.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is The East Hotel Hangzhou to the airport?

The East Hotel Hangzhou is 22 mi (38-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does The East Hotel Hangzhou have an airport shuttle?

The East Hotel Hangzhou offers an airport shuttle 24 hours a day, for a charge of CNY 330 per vehicle, one way.

Does The East Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at The East Hotel Hangzhou, but full breakfast is offered for a fee of CNY 124 per person.

Is there a casino at The East Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at The East Hotel Hangzhou?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at The East Hotel Hangzhou?

This hotel offers free self parking, valet parking, and extended parking.

Does The East Hotel Hangzhou have a pool?

Yes, there's a pool.

Does The East Hotel Hangzhou have a restaurant?

The East Hotel Hangzhou is home to The East Cafe, which features garden views.

Does The East Hotel Hangzhou have a spa?

There are no spa services available at this hotel.

How close is The East Hotel Hangzhou to downtown Hangzhou?

The East Hotel Hangzhou is 1.1 mi away from Hangzhou.

The East Hotel Hangzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 258 out of 400 reviews" "
Rating 8 - Good. 122 out of 400 reviews" "
Rating 6 - Okay. 13 out of 400 reviews" "
Rating 4 - Poor. 3 out of 400 reviews" "
Rating 2 - Terrible. 4 out of 400 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

J S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

YUENYI BARBAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and everything
The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoughtful and comfortable boutique hotel
It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely designed hotel, staff is helpful and speaks well english
Stayed 2 nights in Apr 2019

10/10 Excellent

RINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2019

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast used to be really good but is now pretty por
Stayed 4 nights in Jan 2019

10/10 Excellent

Elaine, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , helpful staff . Felt star warmth , like a home
Stayed 2 nights in Nov 2018