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Wyndham Grand Plaza Royale Hangzhou

4.5 star property
4.5-star luxury hotel near West Lake

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Photo gallery for Wyndham Grand Plaza Royale Hangzhou

Front of property
Property amenity
Executive Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, minibar, in-room safe
Daily buffet breakfast (CNY 194 per person)
Exterior
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006
  • Popular LocationWest Lake10 min walk
  • Popular LocationBroken Bridge15 min walk
  • Popular LocationHangzhou Tower Shopping Mall19 min walk
  • AirportHangzhou (HGH-Xiaoshan Intl.)35 min drive

Room options

View all photos for Deluxe Twin Beds Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Beds Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Twin Beds Room

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Beds Room

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Business Suite, 1 King Bed, Non Smoking

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Bed Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Premier King Bed Room

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Lake View

Executive Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking, Lake View

  • 624 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Twin Room

Premium bedding, down comforters, minibar, in-room safe

Mountain View Twin Room

  • 527 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Mountain View King Room

Premium bedding, down comforters, minibar, in-room safe

Mountain View King Room

  • 452 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Shangri-La Hangzhou
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (212)
The price is $125
per night
$145 total
includes taxes & fees
May 26 - May 27
Shangri-La Hangzhou

About the neighborhood

Hangzhou

Central Hangzhou getaway .Within a 15-minute walk of this Gongshu hotel, you'll find West Lake and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 2 miles (3 km).

What's nearby

  • West Lake - 10 min walk
  • Broken Bridge - 15 min walk
  • Wulin Square - 18 min walk
  • Hangzhou Tower Shopping Mall - 19 min walk
  • Lingyin Temple - 7 min drive

Getting around

  • Fengqi Road Station - 6 min walk
  • East Railway Station (East Square) Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

Restaurants

  • 人民大会堂 - 3 min walk
  • 陶陶居茶楼 - 6 min walk
  • 忠儿面馆 - 7 min walk
  • 有间小厨 - 5 min walk
  • A TO Z C-afe - 5 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

4.5-star luxury hotel near West Lake
Wyndham Grand Plaza Royale Hangzhou offers its guests an indoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 7556 square feet (702 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Wyndham Grand Plaza Royale Hangzhou. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Meeting rooms
  • 7556 sq ft of conference space
  • 702 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 194 for adults and CNY 97 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Grand Plaza Royale Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 308.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 97 for children
  • Rollaway bed fee: CNY 308.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8:30 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Wyndham Grand Plaza Royale Hangzhou to the airport?

Wyndham Grand Plaza Royale Hangzhou is 19.4 mi (36-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Wyndham Grand Plaza Royale Hangzhou on May 13, 2024 start from $110.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Grand Plaza Royale Hangzhou have an airport shuttle?

Airport shuttle services are not available at Wyndham Grand Plaza Royale Hangzhou.

Does Wyndham Grand Plaza Royale Hangzhou offer free breakfast?

Free breakfast isn’t provided at Wyndham Grand Plaza Royale Hangzhou, but buffet breakfast is offered for a fee of CNY 194 for adults and CNY 97 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Wyndham Grand Plaza Royale Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Wyndham Grand Plaza Royale Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Grand Plaza Royale Hangzhou?

This hotel offers free self parking.

Does Wyndham Grand Plaza Royale Hangzhou have a pool?

Wyndham Grand Plaza Royale Hangzhou features an indoor pool. Guests can enjoy pool access from 8:30 AM to 9:30 PM.

Does Wyndham Grand Plaza Royale Hangzhou have a restaurant?

Yes, there are 3 restaurants on site.

Does Wyndham Grand Plaza Royale Hangzhou have a spa?

There are no spa services available at this hotel.

How close is Wyndham Grand Plaza Royale Hangzhou to downtown Hangzhou?

Wyndham Grand Plaza Royale Hangzhou is 1.2 mi away from Hangzhou.

Wyndham Grand Plaza Royale Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 316 reviews" "
Rating 8 - Good. 92 out of 316 reviews" "
Rating 6 - Okay. 17 out of 316 reviews" "
Rating 4 - Poor. 8 out of 316 reviews" "
Rating 2 - Terrible. 2 out of 316 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to China
Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Stayed 2 nights in Jan 2024

8/10 Good

shuou

Traveled with family
Liked: Staff & service, room comfort
房间非常大，浪费空间，但是厕所陈 旧，需要更新
Stayed 1 night in May 2023

8/10 Good

X

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2021

10/10 Excellent

Philippe

Stayed 3 nights in Apr 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Excellent room. Good location. Pleasant check in staff but 20 min. wait is too long. Some hooks, towel rails in bathroom would help.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly lost my passport several times. The staff were very confused about the booking. This took about 5 minutes to fix. But then the real problems began. My credit card got put I to about 5 different machines. Some repeatedly. I put my pin in multiple times. On different machines. And a few times o. The same machine. No declined slips. This is when the staff began lying. And I hate this. A different girl was dealing with me for the booking than the girl playing with my card. When I asked what she was doing. She immediately lies to me. And tells me the card was declined. Without looking. Or talking to the other girl. And I don't mean English. Not Chinese or a touch or a look. Just starts arguing. There is now a pending transaction on my card I don't believe to be a deposit. There was a lot of confusion. And I think I got charged twice for the room fee. And then a deposit. Also all off our group was charged different deposits. This maybe is not a problem. Maybe this will all get fixed. It's just disappointing ☹️ Then when I got to my room with all my luggage. The room key did not work.
Stayed 1 night in Jan 2020

10/10 Excellent

J.Y

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location. very near to Xihu. but the other occupants were relentless smokers who refused to cooperate. not the hotel's fault.
Stayed 1 night in Dec 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very nice hotel.
Great location to get to historic and picturesque West Lake. Close to interesting street market and other shops. Very comfortable stay and good breakfast with plenty of choice. Recommended if you go to Hangzhou.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019