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4.0 out of 5

"The bar was closed. It was a Thursday and no explanation was given. I thought this was strange and I had to leave the hotel to have a cocktail. " More

By a verified traveler on Fri 26 Jul 2019

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Hotel Description

4-star hotel near Hannover Zoo

City center retreat

A stay at this Mitte hotel places you steps from Schauspiel Hannover and within a 5-minute walk of Lower Saxony State Theatre. Neues Theater and Opera House are also within half a mile (1 km).

Business services

This hotel features free WiFi in public areas, laundry facilities, and self parking. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and laundry service. There's a computer station and multilingual staff can provide around-the-clock assistance.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$115* Per night/room Apr 19 - Apr 20

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Mini Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Grand Palace Hotel Hannover ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palace Hotel Hannover

Family (2)
4 out of 5
The bar was closed. It was a Thursday and no explanation was given. I thought this was strange and I had to leave the hotel to have a cocktail.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 29, 2019 by Chi Fai Tsang

Dear Guest, first of all thank you for the nice review and that you took your time! We are happy to pass on the feedback to all colleagues. Because of operational reasons the bar was closed. There was an information on the reception. Best regards Chi Fai Tsang

About the Grand Palace Hotel Hannover

Location Lavesstraße 77, Hannover, NI 30159

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Grand Palace Hotel Hannover. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hannover hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 5 levels
  • Built in 2010
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hannover (ZVR-Hannover Central Train Station) (0.5 km / 0.3 mi)
  • Metro station: Marienstrasse U-Bahn (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Palace Hotel Hannover offers 94 accommodations with minibars and safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hannover hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Hypo-allergenic bedding
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Casino nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 4.80 for adults and EUR 4.80 for children
  • Self parking fee: EUR 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palace Hannover
  • Grand Palace Hotel Hannover
  • Grand Palace Hannover Hannover
  • Grand Palace Hotel Hannover Hotel
  • Grand Palace Hotel Hannover Hannover
  • Grand Palace Hotel Hannover Hotel Hannover

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.