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5.0 out of 5

"Beautiful hotel and an excellent staff. A lot of history and a great residence. Perfectly located in downtown Hanoi. " More

By a verified traveler on Mon 26 Mar 2018

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Hotel Description

Family-friendly Colonial hotel connected to a shopping center with 3 restaurants

Old Quarter stay

Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Opera House and Hoan Kiem Lake. Also, Ngoc Son Temple is within half a mile (1 km) and St. Joseph's Cathedral of Hanoi is within 2 miles (3 km).

Poolside dining

A nightclub, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy a meal in one of the 3 coffee shops/cafes and perks like free WiFi.

Premium Twin Room, 2 Twin Beds (Opera Wing)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$305* Per night/room May 2 - May 3

Luxury Room, 1 Queen Bed (Heritage Wing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Luxury Twin Room,Club Metropole Access, Heritage Wing

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room Queen Bed (Opera Wing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metropole Suite, King bed, Club Metropole Access, Heritage Wing

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Twin Room, 2 Twin Beds, Business Lounge Access (Opera Wing)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sofitel Legend Metropole Hanoi ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Legend Metropole Hanoi

Everyone (3)
5 out of 5
Beautiful hotel and an excellent staff. A lot of history and a great residence. Perfectly located in downtown Hanoi.

Posted by , from Lodi, Ca on Mar 26, 2018

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5 out of 5

Best hotel I've ever stayed at?

Pros: Everything.
Cons: The bed had some minor issues, but was quite comfortable and got the job done.
Location: Hoan Kiem Lake, Ngoc Son Temple, the Old Quarter, the Thang Long Water Puppet Theatre, Hanoi Opera House, Vietnamese Women's Museum, Hoa Lo Prison...
I've stayed at a lot of really nice, fancy hotels, but this might be the best ever. It was DEFINITELY the best I've ever stayed at for the cost. This hotel would cost 3-4 times as much in New York City. The service is stellar, the hotel itself is incredibly gorgeous, and the location is perfect. The food was great. The pool was great. Simply a tremendous, historic hotel.

Posted by , from Hong Kong and Atlanta on May 9, 2017

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5 out of 5

luxury in Hanoi

This is easily one of the most luxurious and exquisite hotels we have ever stayed in. The staff has been trained to such a professional level that it's almost shocking to experience this level of personal and generous service. The facilities are beautiful (1920's colonial French style) and there is no detail that hasn't been considered and executed to perfection. If this hotel were in Washington, D.C. Or NYC it would easily cost $1000/nigh. This is the standard 5-star hotels should be measured against. Loved it!!!

Posted by , from washington dc on Aug 12, 2016

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Property Features

As a guest of Sofitel Legend Metropole Hanoi, you'll find an outdoor pool, a health club, a spa tub, and a sauna. There are 3 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. A nightclub, spa services, and a terrace are also featured at the family-friendly Sofitel Legend Metropole Hanoi. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Sofitel Legend Metropole Hanoi was completed in December 2023. This Colonial Hanoi hotel is smoke free.

  • 364 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • Built in 1901
  • Nightclub
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Hanoi Railway Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Sofitel Legend Metropole Hanoi offers 364 accommodations with fireplaces and minibars. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2023.

  • Fireplace
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

Spice Garden Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Le Beaulieu Restaurant - This fine-dining restaurant serves brunch, lunch, and dinner. Reservations are required. Open daily.

Angelina Restaurant & Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Le Club Bar - Overlooking the pool and garden, this bar serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Bamboo Bar - This poolside bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Thai massage
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Sofitel Legend Metropole Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 155.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Sofitel Legend Metropole Hanoi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • One child stays free
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 57 for adults and USD 29 for children
  • Airport shuttle fee: USD 171 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 171
  • Rollaway bed fee: USD 155.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Sofitel Metropole
  • Metropole Hanoi
  • Metropole Sofitel Hanoi
  • Sofitel Hanoi
  • Sofitel Legend Metropole
  • Sofitel Legend Metropole Hanoi
  • Sofitel Legend Metropole Hotel
  • Sofitel Legend Metropole Hotel Hanoi
  • Sofitel Metropole Hanoi
  • Sofitel Metropole Legend Hanoi
  • Accor Metropole Hanoi
  • Sofitel Legend Metropole Hanoi Hotel Hanoi
  • Sofitel Legend Metropole Hanoi Hotel
  • Hanoi Sofitel
  • Sofitel Legend Metropole Hanoi Hotel
  • Sofitel Legend Metropole Hanoi Hanoi
  • Sofitel Legend Metropole Hanoi Hotel Hanoi

You should know

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.