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Hotel Description

Family-friendly 4-star hotel near Dong Xuan Market

Tay Ho stay

Within a 10-minute walk of this Tay Ho hotel, you'll find West Lake and Tran Quoc Pagoda. Syrena Shopping Center and Hanoi Botanical Garden are also within 2 miles (3 km).

Renovated in 2019

A casino, a full-service spa, and 2 outdoor tennis courts are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free valet parking and free WiFi.

Superior Twin Room, 2 Twin Beds (City View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$64* Per night/room Mar 30 - Mar 31

Studio, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 1 King Bed (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed (Partial Lake View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Double Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Twin Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

About the The Hanoi Club Hotel & Residences

Location 76 Yen Phu Street,Tay Ho District, Hanoi, 10000

Renovations + Closures

The following facilities are closed on Lunar New Year:

  • Business center
  • Casino
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Swimming pool
  • Tennis courts

Property Features

The Hanoi Club Hotel & Residences offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. A business center and 5 meeting rooms are available. WiFi and wired Internet are free in public spaces. A casino, a children's pool, and a fitness center are also featured at the family-friendly The Hanoi Club Hotel & Residences. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free. A complete renovation of The Hanoi Club Hotel & Residences was completed in June 2019. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • Built in 2010
  • Casino
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Hanoi Long Bien Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Hanoi Club Hotel & Residences offers 140 air-conditioned accommodations with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Fireplace
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

The Hanoi Club Hotel & Residences has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golf driving range on site
  • Golf lessons on site
  • Fitness classes on site
  • Tennis lessons on site
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Hanoi Club Hotel & Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Hanoi Club Hotel & Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property accepts credit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is not cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Hotel & Palais Residences
  • Club Palais Residences
  • Hanoi Club Hotel & Lake Palais Residences
  • Hanoi Club Lake Palais Residences
  • The Hanoi Club Hotel Hanoi
  • Hanoi Club Hotel Lake Palais Residences
  • Club Hotel Lake Palais Residences
  • Club Lake Palais Residences
  • The Hanoi Club Hotel Lake Palais Residences
  • The Hanoi & Residences Hanoi
  • The Hanoi Club Hotel Residences
  • The Hanoi Club Hotel & Residences Hotel
  • The Hanoi Club Hotel & Residences Hanoi
  • The Hanoi Club Hotel Lake Palais Residences
  • The Hanoi Club Hotel & Residences Hotel Hanoi

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.