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"No amenities around the property. Too expensive for what received in return. Breakfast in morning was cold at 6:00 am opening. " More

By a verified traveler on Mon 10 Jul 2023

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Hotel Description

New Cumberland guestrooms with free WiFi

In New Cumberland

Within 3 miles (5 km) of this New Cumberland hotel, you'll find Green Hill Family Health Center and Susquehanna River. Yellow Breeches Creek and West Shore Farmers Market are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Mar 22 - Mar 23

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (Fireplace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western Plus New Cumberland Inn & Suites ratings based on 16 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Plus New Cumberland Inn & Suites

Everyone (7) Couples (3) Family (1)
3 out of 5
No amenities around the property. Too expensive for what received in return. Breakfast in morning was cold at 6:00 am opening.

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 11, 2023 by Jolene

Thank you for taking the time tor eview your stay with us. I sincerely apologize for breakfast Friday morning and I will look into this.

4 out of 5
Nice Clean property. service was very good. Nice breakfast bar with lots of choices. only Negative Pool and Hot tub was closed for maintenance. The Manager resolved that by upgrading our room to a spa room with a hot tub.

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 12, 2023 by Jolene

We look forward to seeing you again.

3 out of 5

Posted by on Jul 19, 2021

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4 out of 5
Very good staff. Found some small pieces of trash in room under desk. Had to have thermostat reset to get heat to work, but call to desk was answered quickly. One of the best breakfast options in the area.

Posted by , from Baltimore Md on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Best Western Plus

Thank you! We look forward to having you stay with us again!

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Jolene

Thank you for taking the time to review your stay. We truly appreciate hearing what our guests think!!

1 out of 5
I reserved a non smoking room and the smoke smell was so bad that we couldn't stay in the room. It was 10:30 at night. They were sold out and we had to get another motel.

Posted by on Jul 31, 2019

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1 out of 5

Smelled bad and dirty.

Pros: Nothing
Cons: Clean
Dirty carpets, smelled like cigarette smoke. Squeaky bed.

Posted by on Sep 15, 2017

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2 out of 5

Good location but horrible experience.

We've stayed at this hotel several times as it is close to family, however after this last visit, we will not be returning. The furniture and fixtures in our room seemed a little beat-up when we first arrived, but it wasn't until the light of day that we saw how truly dirty and damaged our room was. There were coffee stains on the dust ruffle, the curtains had a large tear in them, the washcloth I picked up to wash my face was actually sticky and when we picked up our bag off the desk to checkout - the bag stuck ....yes stuck to the desk. Something had been spilled on the desk and never cleaned up.

Posted by on May 30, 2016

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4 out of 5

Nice surprise

Pros: Courteous staff rooms comfortable They take pets although we did not bring ours
Cons: Housekeeping in the shower.
Location: close to everything in the Hbg area.
The hotel was very nice. we encountered two small issues and the staff reacted positively and professionally.

Posted by , from New York on Nov 11, 2015

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5 out of 5

Convenient location for our travel plans.

Pros: Cleanliness and the staff were both impressive.
Cons: Taste of eggs and sausage could be improved.
Location: Great location for us. Close to our families and shopping and right near the turnpike.
My experience from my phone call to book a room to the same desk clerk at check-in , Janet, made the whole experience of our hotel stay well worth it. It justifies for our return to your hotel in the future.

Posted by , from North Carolina on Oct 2, 2015

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About the Best Western Plus New Cumberland Inn & Suites

Location 702 Limekiln Rd, New Cumberland, PA 17070

Property Features

Best Western Plus New Cumberland Inn & Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Plus New Cumberland Inn & Suites also features laundry facilities, express check-out, and RV/bus/truck parking. Self parking is free. This New Cumberland hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Harrisburg Transportation Center (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus New Cumberland Inn & Suites offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. This New Cumberland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.Ā This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN New Cumberland
  • BEST WESTERN PLUS New Cumberland
  • BEST WESTERN PLUS New Cumberland Inn
  • New Cumberland Best Western
  • BEST WESTERN PLUS New Cumberland Inn Suites
  • Plus New Cumberland & Suites
  • Best Western Plus New Cumberland Inn & Suites Hotel
  • Best Western Plus New Cumberland Inn & Suites New Cumberland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus New Cumberland Inn & Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.