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"The premises could use some updating with the bathroom, flooring and TV Bed was comfortable and clean linens and towels. " More

By a verified traveler on Mon 04 Mar 2019

Hotel Description

Hotel perfectly located for exploring York

Heart of York

You'll find York Little Theatre and York Galleria within 2 miles (3 km) of this hotel. Heritage Hill Golf Course and Harley Davidson Factory are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 110 guestrooms also offer free WiFi and cable TV. Room service, coffee/tea makers, and free weekday newspapers are also available.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$60* Per night/room Mar 15 - Mar 16

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 20 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (2) Couples (1) Family (2)
3 out of 5
The premises could use some updating with the bathroom, flooring and TV Bed was comfortable and clean linens and towels.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 5, 2019 by Manager

Thank you for sharing this honest review and feedback about our bed and towels. I hope that we will impress you with exemplary service during future visits.

3 out of 5

Terrible start - but things got better!

We arrived at about 1:00am on Sat and proceeded to ring the bell (that I am not sure worked as wires were exposed) several times and no one came. We called and finally woke up the person on duty. After a few minutes of awkward silence I was told the computers were down and did I have proof of my reservation. I went back out to the car and got my phone, and showed him. After 10-15 awkward minutes of standing in silence he handed me a room key, informing me that computers were down and he could not properly sign me in. I went to the room, and it was obviously not cleaned from the previous inhabitants. Went back to the front desk, more knocking and phone calling and was put into ANOTHER room that was only a single bed. Luckily it was attached to another room where my son could sleep (on a somewhat uncomfortable pull out mattress in a couch). We were wide awake by the point and went to the TV on for my son and of course it was not plugged in so we moved the dresser forward and worked that out. Finally we went to lay down and the room was COMPLETELY FREEZING. The heater (which turned out to work great later) apparently just takes HOURS to warm up a room, which is very uncomfortable. The rest of the stay was amazing, the breakfast is great for a $50.00 a night hotel but the beginning was just awful. Things happen but I expect more customer service when they do. I know it was late but I'm still a paying customer.

Posted by on Nov 14, 2016

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Comment from Hotel Management

Nov 18, 2016 by Guest Relations Manager

Dear guest, I sincerely apologize for the initial inconvenience you experienced. Your shared experience with our staff will be called to the attention of our team for reference. We will make certain this issue is avoided moving forward. Your comment on the heating unit is noted, this will be reported to assigned team to rectify. Thank you for staying here with us. Kind regards.

1 out of 5

NOT a hotel - and pretty gross

Pros: the restaraunt next door was good and convenient.
Cons: room conditions and don't advertise as a hotel
Location: no idea - was there for business
This is not a hotel, it's a motel - the doors open to the outside, no inside corridor. Even though rooms were ready before 3pm, they would not allow a noon-1pm check in with out an additional $25.00 fee - yet, the service was knocking on the door at 9am - relentlessly until I opened the door - the usual, please come back later wasn't sufficient. The room was very dirty - although there were no bed bugs - the shower curtain had stains and mold on it like it is never washed. Keys had to be reset to get back into room - very disappointing stay and will never stay again.

Posted by , from WI on Aug 29, 2016

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Comment from Hotel Management

Oct 25, 2016 by GRM

Dear guest, We thank you for taking the time to share with us your assessment. Feedback from guests are valuable to us. Trust that we will do our best to make your next visit a much better experience. Kind regards.

2 out of 5

Needs TLC

LOTS of TLC. But the breakfast was 5 star!

Posted by , from New York, NY on May 26, 2015

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1 out of 5

This was the worst motel I have ever stayed in

The room had a severe odor of cat urine. no other rooms available. We bought room freshner, carpet freshner and still could not deter the odor. To late at night to change or find another motel. Beds were uncomfortable. When asked to get a couple extra pillow we were told no extra pillows and no extra towels unless they called house keeping to come in from home. I did tell the front desk nicely upon check out they need to lock out the room (124) and remove all the carpet and paint the room. Cobwebs in corners in the shower, never again. Quality Inn Company should take this motel off their list and the motel should be renamed to "Cat Urine Heaven"

Posted by , from Shenandoah, PA, USA on Oct 26, 2012

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4 out of 5

It was an ok hotel for the money. I didn't have to travel too far to my daily destination.

Pros: Close restaurants
This hotel was adequate for my stay as it was close to my destination and was clean and comfortable.

Posted by , from Erie, PA, USA on Mar 27, 2012

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1 out of 5

Not the best experience.

The room itself and the staff were okay. However the outside garbage cans were overflowing and not emptied during our stay. They were moved at one point and a large colony of maggots was seen wiggling about.

Posted by , from York, PA on Feb 10, 2011

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1 out of 5

Be afraid...be VERY afraid!!!

For $* per night, what do you expect???? The only positive about this place was that it allows pets, so our dog was able to make the trip with us. We booked 2 nights and only stayed one. Checked out in the evening of what was supposed to be our 2nd night there b/c none of us could stand the idea of having to spend another night there.

Posted by on Nov 26, 2009

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1 out of 5

never again

Daughter is going to York College, we stayed here for her initial visit. I will be having to make many trips back, but will never stay here again.....very dirty,dated, and pool should be condemned by state. We made the best of it and did not make a complaint, but dont want to see others make the same mistake.

Posted by on Aug 7, 2007

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1 out of 5

BRUTAL!

Do you and your family a favor do not stay at this roach motel. This place was brutal in every sense of the word.

Posted by on Jul 23, 2007

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About the Quality Inn & Suites

Location 2600 E Market St, York, PA 17402

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. You'll find a 24-hour business center on site. A seasonal outdoor pool, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this York hotel.

  • 1 building
  • 110 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (105.1 km / 65.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Guadalahara - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 0 per night.

Pet Policy

  • Pets: USD 20.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No elevators
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Crib (infant bed) fee: USD 0 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn York
  • Quality York
  • Quality Inn & Suites York
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.