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"The size of the room was nice. There was visible wear on the room (dented and dinged walls, paints splatters on the floor). Could be a great property ... " More

By a verified traveler on Mon 22 Jul 2019

Hotel Description

Manchester guestrooms with kitchenettes

In Manchester

Within 3 miles (5 km) of this Manchester motel, you'll find Wickham Park and Manchester Parkade. Also, Charter Oak Park is within 3 miles (5 km) and Connecticut Convention Center is within 6 miles (10 km).

Free perks

This motel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a lobby fireplace, and a picnic area are also offered.

Free WiFi, kitchenettes

The 104 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, dining areas, and coffee/tea makers.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$68* Per night/room May 31 - Jun 1

Suite, Multiple Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hawthorn Suites by Wyndham Manchester Hartford ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Manchester Hartford

Everyone (8) Couples (2) Family (4)
5 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Mina

Dear Guest, Thanks for the review. We appreciate your time.We will be happy to see you back. Thanks, Mina

3 out of 5
The size of the room was nice. There was visible wear on the room (dented and dinged walls, paints splatters on the floor). Could be a great property with higher rates if rooms were in nicer condition.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Mina

Dear Guest, We appreciate your feed back & we are sorry that your stay was not expected with us.We are working on our renovation . Thanks, Mina

3 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Mina

Dear Guest, Thanks for your rating. We are working hard to make everything right. Sorry about inconvinience

2 out of 5
The location is the best thing going for this hotel but it all goes downhill quickly after that

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Mina

Dear guest, Thanks for the review. I apologize that you did not have good experience with us. We are working hard to make it right. Thanks

2 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Mina

Dear guest, Thanks for your rating.we appreciate your time.We r working on to fix issues. Thanks, Mina

5 out of 5
I like the fact that you had a kitchen and the place was so clean I didn't like the fact that I couldn't check in early but I can argue about that ,you didn't have a room ready

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by Mina

Dear Guest, Thanks for your feedback. We appreciate your time and business.

3 out of 5
Guys at the front desk were nice enough. I got there very late and they were still very accommodating. When I got to my room it was a different scene. Floors were dirty, they had cheap plantation shutters on the windows to the OUTSIDE of the building - not full curtains that I could assure were fully opaque, and I could not get the heat up high enough. I slept in my pants and threw my coat around my shoulders to stay warm, because there was no extra blankets either.

Posted by on Apr 11, 2019

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Comment from Hotel Management

May 1, 2019 by Kautilya G

Esteemed Guest, Thank you for giving us the feedback. Thanks foe appreciating the customer service. Please accept my apologies for the heat issue. I wish you could have asked the Front Desk to give an extra blanket. Hopefully you will give us another chance to serve you better. Sincerely Renu Kaushik

2 out of 5
I usually don't leave negative reviews but... We stayed there for two nights. The entire property is run down but our room was especially bad. It was a suite with a full kitchen, non smoking king bed. We did not utilize the kitchen. Upon entering the room, the floors were sticky enough that we didn't take our shoes off except to go to bed. The laminate flooring was cracked and raised in many places and could have hurt bare feet. Room service made our bed but did not clean any part of the room including the bathroom sink or tub or any of the furniture that was covered in dust. The headboard had a grease spot on it from someone's head. The worst part were the bugs (NOT roaches or spiders) that I trapped under clear glasses for housekeeping to see. Either they didn't see them or left them under the glasses, they certainly didn't move them. I told front desk about the condition of the room and they did offer me a 15% discount. The front desk said they've had a lot of staff turnover and they're trying to do better. Also there was a quarter size blood stain on the bed comforter. We didnt use the comforter. We will not be going back.

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 14, 2019 by Kautilya G

Esteemed Guest, Thank you for giving us a candid feedback. I appreciate your time. Please accept my apologies for the housekeeping lapse. Indeed we are facing some housekeeping staff turnover. Rest assured we will take corrective and preventive measures to prohibit future occurrences. Hopefully you will give us another chance to serve you better on a future date. Sincerely Renu kaushik

5 out of 5
The property was very clean. The location was ideal and centrally located. The room had a full kitchen. The bathroom needs some remodeling; mold was exposed. I really liked the fact there was no carpet, but it would have been nice if there was a rug. I had to wear my shoes or socks all the time. I will definitely book again.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 20, 2019 by Kautilya G

Esteemed Guest, Thank you for your positive and balanced feedback.it means a lot to us. I am pleased that you liked the property and it’s location. Thanks for liking the room and the kitchen. I will make sure to get the bathrooms cleaned better.We have taken note of your suggestion for the rug, I will pass it on to the owners. Hopefully you will visit us on a future date. Sincerely Renu Kaushik

4 out of 5
Had to keep reminding myself that it was a Wyndham property. Did not have the feel other Hawthorn Suites I stayed in. The laminate floor was bumpy and seemed to be put over an older version vs tearing the original floor out. The unit was in the back of the property and with garbage strewn around parking lot. Did not feel it was the safest area. Price was good but you always get what you pay for.

Posted by on Feb 13, 2019

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Comment from Hotel Management

Feb 16, 2019 by Kautilya G

Esteemed Guest, Thank you for your feedback, it means a lot to us. I am sorry that we did not meet your expectations. Please accept my apologies for the for any inconvenience faced by you. Rest assured that the change of floor is going to b our priority. Hopefully your next stay will be better. Sincerely Renu Kaushik

About the Hawthorn Suites by Wyndham Manchester Hartford

Location 191 Spencer Street, Manchester, CT 06040

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Manchester Hartford offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 2 meeting rooms available. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hawthorn Suites by Wyndham Manchester Hartford. Free self parking is available.

  • 104 guestrooms or units
  • 7 buildings
  • 500 sq m of conference space
  • Built in 1991
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (28.3 km / 17.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hawthorn Suites by Wyndham Manchester Hartford offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD $25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Wyndham Manchester Hartford Motel
  • Hawthorn Suites Wyndham Hartford Motel
  • Hawthorn Suites Wyndham Manchester Hartford
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  • Hawthorn Suites Wyndham Hartford
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  • Manchester Hawthorn Suites by Wyndham Manchester Hartford Motel
  • Motel Hawthorn Suites by Wyndham Manchester Hartford
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  • Hawthorn Suites by Wyndham Manchester Hartford Motel
  • Hawthorn Suites by Wyndham Manchester Hartford Manchester
  • Hawthorn Suites by Wyndham Manchester Hartford Motel Manchester

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.