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The Capitol Hotel, Ascend Hotel Collection

2.5-star property
440 Asylum St, Hartford, CT 1-855-201-7819

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3.3 out of 5
See all 7 Travelocity Reviews

"We were given a beautiful room overlooking the park. It was the most breathe taken view. " More

By a verified traveler on Mon 25 Nov 2019

Points Of Interest

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Hotel Description

Hotel near XL Center in Hartford

Heart of Hartford

A stay at this Downtown Hartford hotel places you within half a mile (1 km) of XL Center and 2 miles (3 km) of Connecticut Convention Center. Xfinity Theatre and Trinity College are also within 2 miles (3 km).

24-hour fitness

A 24-hour fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 2 conference rooms, express check-out, and laundry service.

Free Internet, flat-screen TVs

The 96 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and coffee/tea makers. Free newspapers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Jul 3 - Jul 4

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Capitol Hotel, Ascend Hotel Collection ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Capitol Hotel, Ascend Hotel Collection

Everyone (4) Couples (1) Family (1)
1 out of 5
Before I start, I booked at this hotel before and had 0 problems. However, the 2nd time around, changed my mind about this establishment. When I first arrived

Posted by on Feb 21, 2020

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Comment from Hotel Management

Mar 12, 2020 by GM

Dear valued guest, Please accept my sincerest apologies if we caused you to have a negative stay experience. We value you as a guest and hope to have another chance to serve you. Warmest Regards, Scott McKay General Manager

5 out of 5
We were given a beautiful room overlooking the park. It was the most breathe taken view.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Dec 2, 2019 by Cheryl LeBlanc

appreciate your comments regarding your recent stay at the Capitol Hotel. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, WE hope to see you soon! Sincerely, Cheryl LeBlanc General Manager The Capitol Hotel, an Ascend Collection

3 out of 5
Location is perfect- view is great... just was not a fan of how our room was kept. Bugs in the drawers, yuck on the bedskirt, dust on everything and the air unit looked gross/broken

Posted by on Nov 24, 2019

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Comment from Hotel Management

Dec 2, 2019 by Cheryl LeBlanc

Thank you for taking the time to tell us about your experience at the Capitol Hotel. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience that you experienced. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At the Capitol Hotel, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at The Capitol Hotel the next time your travel plans require lodging. Very truly yours, Cheryl LeBlanc General Manager The Capitol Hotel, an Ascend Collection

4 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 18, 2019 by Cheryl LeBlanc

I appreciate your comments regarding your recent stay at the Capitol Hotel. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, WE hope to see you soon! Sincerely, Cheryl LeBlanc General Manager The Capitol Hotel, an Ascend Collection

3 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 18, 2019 by Cheryl Leblanc

I appreciate your review regarding your recent stay at the Capitol Hotel. We always enjoy hearing about the experiences our guests have at our hotels. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, WE hope to see you soon! Sincerely, Cheryl LeBlanc General Manager The Capitol Hotel, an Ascend Collection

5 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 19, 2019 by GM

I appreciate your comments regarding your recent stay at the Capitol Hotel. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one. Sincerely, Cheryl LeBlanc General Manager The Capitol Hotel, an Ascend Collection

2 out of 5
The property was good but some of the staff were not considerate and helpful.

Posted by on Feb 9, 2019

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Comment from Hotel Management

Mar 12, 2019 by GM

Thank you for taking the time to tell us about your experience at the Capitol Hotel. Please accept our sincerest apologies for the staff that was not considerate to you during your stay. I can assure you that I will make sure measures will be taken to ensure a similar situation does not occur in the future. At the Capitol Hotel, it is our intention to have your confidence. Please know that we value you as our guest and appreciate your business. Thank you for sharing and I hope you will give us the opportunity the next time your travel plans require lodging. Very truly yours, Cheryl LeBlanc General Manager The Capitol Hotel, an Ascend Collection

About the The Capitol Hotel, Ascend Hotel Collection

Location 440 Asylum St, Hartford, CT 06103

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of The Capitol Hotel, Ascend Hotel Collection, you'll find a 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands. There are 2 meeting rooms available. Public spaces have free WiFi. The business-friendly The Capitol Hotel, Ascend Hotel Collection also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This Hartford hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 9 levels
  • Built in 1960
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (24.9 km / 15.5 mi)
  • Train station: Hartford Union Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with safes and complimentary newspapers. 40 -inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards, credit cards, and debit cards for all bookings. Cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards, credit cards, and debit cards for all bookings. Cash is not accepted.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 1 per person (approximately)
  • Self parking fee: USD 17.02 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.