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Best Western The Grand Hotel Hartlepool

3.0 star property
3-star eco-certified hotel perfect for exploring Hartlepool

Choose dates to view prices

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Breakfast and dinner served, British cuisine
Front of property
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Daily cooked-to-order breakfast (GBP 9.50 per person)
Reviews
7.4

Good

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Swainson Street, Hartlepool, England, TS24 8AA
  • Popular LocationHartlepool Maritime Experience10 min walk
  • Popular LocationMonkey Statue17 min walk
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)44 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom | Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Marine Hotel
Free WiFi
Restaurant
Breakfast available
Bar
4.2 out of 5, Very Good, (196)
The price is $81
per night
$97 total
includes taxes & fees
Jun 7 - Jun 8
The Marine Hotel

About the neighborhood

Hartlepool

City center stay.Within a 10-minute walk of the hotel, you'll find Victoria Park and Hartlepool Maritime Experience. Also, Museum of Hartlepool is within half a mile (1 km) and Monkey Statue is within 2 miles (3 km).

What's nearby

  • Hartlepool Maritime Experience - 10 min walk
  • Museum of Hartlepool - 10 min walk
  • Monkey Statue - 17 min walk
  • Seaton Carew Beach - 8 min drive
  • Riverside Stadium - 20 min drive

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 45 min drive

Restaurants

  • The Showroom - 2 min walk
  • The Ward Jackson - 4 min walk
  • Costa Coffee - 2 min walk
  • Hops and Cheese - 5 min walk
  • Three Brass Monkeys - 4 min walk

About this property

Best Western The Grand Hotel Hartlepool

3-star eco-certified hotel perfect for exploring Hartlepool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Best Western The Grand Hotel Hartlepool also features coffee/tea in a common area, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star Hartlepool hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and hair dryers. Satellite television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 3 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 9.50 per person
  • Self parking fee: GBP 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

How close is Best Western The Grand Hotel Hartlepool to the airport?

Best Western The Grand Hotel Hartlepool is 23.1 mi (45-min drive) away from the Durham (MME-Teesside Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on May 27, 2024 start from $61.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western The Grand Hotel Hartlepool have an airport shuttle?

Airport shuttle services are not available at Best Western The Grand Hotel Hartlepool.

How close is Best Western The Grand Hotel Hartlepool to the beach?

This hotel is 2.2 mi (5-min drive) from North Sands and 2.4 mi (8-min drive) from Seaton Carew Beach. Don't forget your sunscreen!

Does Best Western The Grand Hotel Hartlepool offer free breakfast?

Free breakfast isn’t provided at Best Western The Grand Hotel Hartlepool, but cooked-to-order breakfast is offered for a fee of GBP 9.50 per person.

Is there a casino at Best Western The Grand Hotel Hartlepool?

No, there is no casino at this hotel.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Best Western The Grand Hotel Hartlepool?

Free parking is not available at this hotel. Self parking is available for GBP 3.00 per day.

Does Best Western The Grand Hotel Hartlepool have a pool?

Best Western The Grand Hotel Hartlepool does not have a pool.

Does Best Western The Grand Hotel Hartlepool have a restaurant?

Best Western The Grand Hotel Hartlepool is home to The Grand Reastaurant, which features British cuisine.

Does Best Western The Grand Hotel Hartlepool have a spa?

There are no spa services available at this hotel.

How close is Best Western The Grand Hotel Hartlepool to downtown Hartlepool?

Best Western The Grand Hotel Hartlepool is 0.4 mi away from Hartlepool.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 210 reviews" "
Rating 8 - Good. 88 out of 210 reviews" "
Rating 6 - Okay. 40 out of 210 reviews" "
Rating 4 - Poor. 17 out of 210 reviews" "
Rating 2 - Terrible. 14 out of 210 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Kath

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Stayed 2 nights in Feb 2024

8/10 Good

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor parking, hotel being renovated.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
Stayed 1 night in Feb 2024

8/10 Good

Jonghyun

Liked: Cleanliness, property conditions & facilities, room comfort
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Stayed 4 nights in Jan 2024

6/10 Okay

Ashwin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
On arrival met by a friendly and helpful member of staff. The room was a good size but unfortunately looked out into the hotels back yard which was a complete mess. The window didn’t seal well so it was quite noisy. The Indian restaurant downstairs was excellent and highly recommended. Again unfortunately we didn’t sleep well due to being right above the reception and noise from banging doors, loft and stairwell noise.
Stayed 1 night in Mar 2020

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very noisy room, above fuction room.
Room was located above a function room, sounded like the DJ was in my bathroom. Very noisy from 6pm until after midnight. When i complained i was told that i should have been told about the function but was also informed that customers are rarely every informed. Would bot stay here if you are looking for a decent night sleep.
Stayed 1 night in Mar 2020