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The Douglas Hotel

3.0 star property
3-star guest house perfect for exploring Hartlepool

Choose dates to view prices

Photo gallery for The Douglas Hotel

Terrace/patio
Property entrance
Superior Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets
Meeting facility
Towels
Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
2 Grange Road, Hartlepool, England, TS26 8JA
  • Popular LocationHartlepool Maritime Experience15 min walk
  • Popular LocationMonkey Statue4 min drive
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)43 min drive

Room options

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 Double Bed

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

  • 56 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room, 1 Twin Bed

Iron/ironing board, free WiFi, bed sheets

Economy Single Room, 1 Twin Bed

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Best Western The Grand Hotel Hartlepool
Free WiFi
Restaurant
Breakfast available
Parking available
3.7 out of 5, Good, (208)
The price is $76
per night
$91 total
includes taxes & fees
Jun 1 - Jun 2
Best Western The Grand Hotel Hartlepool

About the neighborhood

Hartlepool

Heart of Hartlepool.You'll be within half a mile (1 km) of Victoria Park and 2 miles (3 km) of Hartlepool Maritime Experience with a stay here. Museum of Hartlepool and Ward Jackson Park are also within 2 miles (3 km).
View more Guest Houses in HartlepoolOpens in a new window

What's nearby

  • Hartlepool Maritime Experience - 15 min walk
  • Monkey Statue - 4 min drive
  • Heugh Battery Museum - 7 min drive
  • Seaton Carew Beach - 8 min drive
  • Riverside Stadium - 21 min drive

Getting around

  • Hartlepool Station - 10 min walk
  • Durham (MME-Teesside Intl.) - 38 min drive

Restaurants

  • The Showroom - 5 min walk
  • King Johns Tavern - 3 min walk
  • Three Brass Monkeys - 4 min walk
  • The Park Inn - 6 min walk
  • The Mill House - 8 min walk

About this property

The Douglas Hotel

3-star guest house perfect for exploring Hartlepool
The Douglas Hotel offers its guests tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3-star Hartlepool guesthouse is smoke free.

  • 17 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
The Douglas Hotel offers 17 accommodations with coffee/tea makers. Televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Douglas Hartlepool
Douglas Hotel Hartlepool England
Douglas Hotel Hartlepool
Douglas Hotel
OYO Douglas Hotel
OYO The Douglas Hotel
The Douglas Hotel Guesthouse
The Douglas Hotel Hartlepool

Frequently asked questions

How close is The Douglas Hotel to the airport?

The Douglas Hotel is 23 mi (38-min drive) away from the Durham (MME-Teesside Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Douglas Hotel?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at The Douglas Hotel on May 21, 2024 start from $51.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Douglas Hotel have an airport shuttle?

Airport shuttle services are not available at The Douglas Hotel.

How close is The Douglas Hotel to the beach?

This guesthouse is 2.5 mi (6-min drive) from North Sands and 2.6 mi (8-min drive) from Seaton Carew Beach. Don't forget your sunscreen!

Does The Douglas Hotel offer free breakfast?

The Douglas Hotel does not offer free breakfast.

Is there a casino at The Douglas Hotel?

No, there is no casino at this guesthouse.

What time is check-in at The Douglas Hotel?

Check-in start time: noon; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at The Douglas Hotel?

Free parking is not available at this guesthouse.

Does The Douglas Hotel have a pool?

The Douglas Hotel does not have a pool.

Does The Douglas Hotel have a spa?

There are no spa services available at this guesthouse.

How close is The Douglas Hotel to downtown Hartlepool?

The Douglas Hotel is 0.5 mi away from Hartlepool.

The Douglas Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 219 reviews" "
Rating 8 - Good. 75 out of 219 reviews" "
Rating 6 - Okay. 35 out of 219 reviews" "
Rating 4 - Poor. 18 out of 219 reviews" "
Rating 2 - Terrible. 30 out of 219 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away for football!
Stayed 1 night in Jan 2024

8/10 Good

Vickey

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
NOT passable. Worst hotel I've stayed in.
Please avoid unless you are absolutley desperate and then only use for 1 night. There is no reception - you have to ring the owner on his number and he will have left key in door for you There is parking over the road in a Clinic car park but its Council run so you need lots of change (reasonably priced) but you will be up at 8 every morning to pay for until you leave. At least passed 1800hrs is free until 08am. Short of pillows, blankets and towels until met up with service lady next AM No heating - she had to get filthy electric heater Black mould Stains of unknown origin everywhere - carpet, ceilings, walls, window blind even inside the picture hanging on the wall. No breakfast or bar but wouldn't eat or drink here anyway - "bar" area smells mouldy Stinks of skunk and cig. smoke breaking fire laws Taps in B/room sink broken and loose The OOHs mobile number given not answered and Owner doesnt answer phone. The maids are freindly but are not given list of whos who so will knock you up each morning to see if you are leaving before 1030. No power to room and no hot water from 10am on last morning. Maid said its not cut off prior to check out so must've been a power cut. Could not shower. Ablutions in the dark on last morning. The only 3 positives were TV working (back missing off remote tho') the Bed was comfy and the shower water was hot when working.
Stayed 3 nights in Oct 2023

6/10 Okay

Bill

Get what you pay for
Overall I suppose you get what you pay for, check in ok involved phone call, room ok, next morning going to get showered, no towels, so tried hot tap on sink for wash no hot water, couldn't get TV to work but only minor problem wasn't sat in room long
Stayed 1 night in Oct 2023

4/10 Poor

Steve

Business traveler
Disliked: Property conditions & facilities
Real life Faulty Towers
A very basic and poorly maintained hotel. Upon arrival 7pm(ish) I was greated with a locked front door and a note on it saying to call the main hotel phone number. A man answered and directed my attention to a key pad on the wall, to type in a code for access and directed to my room. My room was a fair size but very basic. The whole place needs a lot of TLC. Taps were loose, other fixtures and fittings broken. Spot mould on walls and ceiling in bathroom. Signs of water damage on the walls around the window. There wasn't even a spoon with the tea and coffee set. Stiring my tea with my car key had to do. I managed to trip both the sockets and lights breakers when attempting to turn on the towel rail. An hour wait for the breakers to turned back on wasn't great. Especially, when I was told someone would be there in around 15-20mins. And to top things off, I got woken by drunken couple, in a neighbouring room, arguing and slamming doors at around 1:15am, which went on till gone 3am. So, all I can say is stay well away
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Staff & service
I didn't want to post a negative review but this is several times that I've been chased up. For the price the place is fine but unfortunately the rooms aren't closed after cleaning. On entering the room the toilet was full and the flush wasn't working, not a great problem as a bucket nearby. Otherwise no problems.
Stayed 1 night in Oct 2023

6/10 Okay

Darren

Liked: Cleanliness, staff & service, room comfort
Cold shower!
Room was clean and comfortable but a cold shower is unacceptable
Stayed 1 night in Oct 2023

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience!
Great stay and good prices, good amenities nearby as well.
Stayed 2 nights in Oct 2023