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"The lobby was sketchy, the room was half way clean looking, no toilet paper, toilet was stained, floor was dirty, coffee pot was broke, and morning s ... " More

By a verified traveler on Sun 30 Jul 2023

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Hotel Description

Hotel perfectly located for exploring Hattiesburg

City center stay

You'll find Lake Terrace Convention Center and Champion Lanes within 2 miles (3 km) of this hotel. University of Southern Mississippi and Reed Green Coliseum are also within 3 miles (5 km).

Business services

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a garden, and a snack bar/deli are also offered.

Studio Suite, 2 Double Beds, Accessible (Mobility Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$103* Per night/room Oct 3 - Oct 4

Studio Suite, 1 King Bed, Accessible (Mobility, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Candlewood Suites Hattiesburg, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Hattiesburg, an IHG Hotel

Everyone (6) Family (3)
3 out of 5
The lobby was sketchy, the room was half way clean looking, no toilet paper, toilet was stained, floor was dirty, coffee pot was broke, and morning staff person was not happy to be at her job or to see us come to the desk. So all in all I’d rate this stay a 5 out of 10.

Posted by on Jul 30, 2023

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5 out of 5
Not as handicapped accessible as should be but overall it was good. The Manager and the director of Maintenance are outstanding people and work well as a team. He made the accommodations very comfortable. To the Mr. and Mrs. managerial team we thank you. Outstanding, especially with putting our needs first. Ben would be an outstanding candidate for overall management. Thanks

Posted by on May 24, 2022

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Comment from Hotel Management

Jul 11, 2022 by General Manager

Thank you for your feedback

5 out of 5

Posted by , from BARDSTOWN on Sep 28, 2021

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1 out of 5

Posted by on Sep 20, 2021

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5 out of 5

Posted by on Aug 7, 2021

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1 out of 5
Booked room thru Travelocity with 4 rooms available at the time. Only to get a call 1 hr later from Candlewood saying no rooms available.

Posted by on May 16, 2021

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5 out of 5

Posted by on Feb 15, 2021

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3 out of 5

It was clean but we had problems.

We arrived after 1:00 in the morning. The night clerk tried to help us with the shower in our 1st room. There was no instructions as to how to turn the water from tub to shower. The tv would not work in the bedroom. The 2nd room she assigned us turned out to already be occupied when we entered the key card. We went back to the desk. We were given another room that was a down size. It was once a smoker’s room and smelled of old smoke. It was now almost 2:00 so we just went to bed. The next morning we expected a Continental breakfast but there wasn’t one. We checked out with the morning clerk and was told the manager would call us about changing out charge for the inconvenience. We have not heard from them as of Sunday night.

Posted by on May 21, 2018

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2 out of 5

One night stay. Close to highway we were traveling

Pros: Size of room and convenience to highway.
Cons: Quality of Mattress and sheets.
Foul odor inside front entrance. Odor in hallway and smelled of tobacco even though it was a non smoking room. Bed was not comfortable and sheets were to rough.

Posted by on Aug 16, 2015

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5 out of 5

Amazing Value!

What we loved about this hotel:  Full kitchen, including dishwasher, cooking utensils, stovetop and microwave; very large table for working & eating; comfortable living room with recliner, lots of seating; very comfortable bed and good pillows; softer, thicker towels than we would have expected; free laundry facilities; exercise room and access to a nearby fitness center. Add to that the wonderful Southern hospitality of the staff, and we were very happy with this hotel. All this for a very reasonable price, too.

Posted by on Sep 24, 2009

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About the Candlewood Suites Hattiesburg, an IHG Hotel

Location 9 Gateway Dr, Hattiesburg, MS 39402

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Hattiesburg, an IHG Hotel. Self parking is free.

  • 109 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Hattiesburg Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Hattiesburg, an IHG Hotel offers 109 accommodations with DVD players and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 2.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hattiesburg
  • Candlewood Suites Hotel Hattiesburg
  • Candlewood Suites Hattiesburg Hotel Hattiesburg
  • Candlewood Suites Hattiesburg Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.