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4.2 out of 5

"Room is old, Floors in bathroom unclean. Fixtures had soap scum and water spots. Hot water non existent in the evening. " More

By a verified traveler on Mon 16 Dec 2019

Hotel Description

Golf motel near Charlemagne's Kingdom

In Helen

You'll find Charlemagne's Kingdom and Helen Tubing & Helen Water Park within a 15-minute walk of this Helen motel. Chattahoochee National Forest and Helen Waterpark are also within 2 miles (3 km).

Free perks

A restaurant and a 24-hour fitness center are featured at this motel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 65 guestrooms also offer free WiFi and TVs. Refrigerators, microwaves, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room May 3 - May 4

Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (First Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Baymont by Wyndham Helen ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham Helen

Everyone (12) Couples (2) Family (5)
3 out of 5
Room is old, Floors in bathroom unclean. Fixtures had soap scum and water spots. Hot water non existent in the evening.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Jan 2, 2020 by Kay

We apologise for the inconveniences caused and we will get your feedback to our management team.

2 out of 5
Good location for activities planned. Checked in on Friday and out on Sunday. Room not cleaned on Saturday. Carpet needs deep cleaning or replaced. Sticky! Facility in general long past due a remodel and update.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Kay

Thank you for your review and feedback

5 out of 5
Everything was nice and clean. Staff was very nice. Loved the breakfast. Will be staying here again.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Kay

Thank you for your kinds words and honest feedback.

3 out of 5
Maid service after the first night was pathetic! Made beds & took out trash but no clean towels!! Had to ask for more cause was staying 2 more nights!!

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Kay H

Thank you for your review

4 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Kay H

Great to hear from you and your feedback is appreciated

5 out of 5
The manager Patrick and staff were very friendly and if there were any problems they took care of them quickly. Room and property were clean. Great stay for the price. Within walking distance of downtown. Restaurant next door. We will stay here aginthe next time we come up.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Kay H

Greatly appreciate an honest review

3 out of 5
The pool the kids enjoyed. Breakfast was fresh and the area clean. Our room however was clean but LOTS of flies..

Posted by on May 30, 2019

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Comment from Hotel Management

Jun 7, 2019 by Kay H

Dear Guest , Thank you for your review we will address this issue.

2 out of 5
The lady at the front desk was rude and the hotel was run down and dirty. Won’t say there again

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Kay H

Dear Guest, We understand your concern, we are looking into the issue and will work with on training our staff to make a guest stays satisfactory.

5 out of 5
the building needed some more face lift and ice machine needed to be fixed more handicap rooms needed on 1st floor for the bathroom

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by Kay H

Greatly appreciate your feedback, we will be looking into this.

5 out of 5
Patrick & Elizabeth gave great customer service! We will be back!

Posted by on Nov 28, 2018

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Comment from Hotel Management

Nov 30, 2018 by Kay H

Thank you for your review.

About the Baymont by Wyndham Helen

Location 8220 South Main Street, Helen, GA 30545

Property Features

Baymont by Wyndham Helen offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Free self parking is available. This Helen motel is smoke free.

  • 65 guestrooms or units
  • 2 levels
  • 2400 sq ft of conference space
  • Breakfast available (free)
  • Dining venue
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (164 km / 101.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Helen offers 65 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs, complimentary toiletries, and hair dryers. This Helen motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Baymont by Wyndham Helen has a restaurant on site.

Nearby Activities

Recreational amenities at the motel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Helen Motel
  • Baymont Inn Helen
  • Baymont Wyndham Helen Motel
  • Baymont Wyndham Helen
  • Baymont by Wyndham Helen Motel
  • Baymont by Wyndham Helen Helen
  • Baymont by Wyndham Helen Motel Helen

You should know

  • The seasonal pool will open in June and close in November.
  • Pool access available from 9 AM to 9 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.