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4.5 out of 5

"Our stay was very pleasant. Friendly staff and nice hotel. " More

By a verified traveler on Wed 20 Apr 2022

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Hotel Description

Hotel perfectly located for exploring Helen

Heart of Helen

With a stay at this Helen hotel, you'll be steps from Helen Festhalle and within a 10-minute walk of Helen Arts & Heritage Center. Alpine Helen/White County Convention and Visitors Bureau and Unicoi Hill Park are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room Aug 29 - Aug 30

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Helen, GA ratings based on 34 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Helen, GA

Everyone (17) Couples (6) Family (8)
5 out of 5
Our stay was very pleasant. Friendly staff and nice hotel.

Posted by on Apr 20, 2022

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Comment from Hotel Management

May 1, 2022 by Judy M.

Dear Suzanne, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

5 out of 5

Posted by , from Loganville on Mar 6, 2022

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5 out of 5
all good

Posted by , from CASTAIC on Feb 16, 2022

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Comment from Hotel Management

Feb 20, 2022 by Judy M.

Dear Gary, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

4 out of 5
Very out dated.

Posted by on Dec 30, 2021

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Comment from Hotel Management

Jan 1, 2022 by Judy Moretz

Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We are going to start our updating in January 2022

5 out of 5

Posted by on Oct 31, 2021

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5 out of 5

Posted by on Jul 29, 2021

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5 out of 5
All the areas I saw were neat and clean. Very friendly and courteous staff. I had a pleasant stay.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Judy M.

Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

5 out of 5
Great location, easy check in, friendly staff

Posted by on May 26, 2021

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Comment from Hotel Management

May 27, 2021 by Dana

Thank you for taking the time to write about your recent stay with us. We are thrilled that you guys enjoyed everything. We hope to see y’all soon! Sincerely Dana W Bates General Manager

5 out of 5
It was lovely that the breakfast room was open for guests and you had the option of a bagged breakfast or to sit down and eat.

Posted by on May 14, 2021

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Comment from Hotel Management

May 16, 2021 by Judy M.

Dear Expedia User, Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Helen, GA - HELN. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.

3 out of 5
Rooms were nice, standard rooms, bed was not very comfortable but linens were clean. They didn't really serve a breakfast, i wouldn't even call it a continental breakfast i only saw instant oatmeal and hot water. Overall it wasn't bad.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 10, 2021 by Dana Bates

Thank you for taking the time to write about your recent stay with us. For breakfast we serve pastries, boiled eggs, cereal, breakfast bars, yogurt, oatmeal and grits, fresh fruit. Sausage biscuit or sausage/egg sandwich. The times for breakfast is during the week 6-9:30 am and on weekends 7- 10:30 am. I’m sorry you didn’t get the breakfast I described above I’m not sure if the breakfast was already closed. We do hope you guys come back in the future. Sincerely Dana W Bates

About the Country Inn & Suites by Radisson, Helen, GA

Location 877 Edelweiss Strasse, Helen, GA 30545

Renovations + Closures

The property will be renovating from February 20 2022 to December 31 2022 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Country Inn & Suites by Radisson, Helen, GA also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Helen hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); Ecolab (3rd party expert - Global); Safe Travels (WTTC - Global); SGS (3rd party expert - Global); COVID-19 Guidelines (CDC).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 2
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Country Carlson Helen GA
  • Country Inn Carlson Helen GA
  • Country Inn & Suites by Radisson, Helen, GA Hotel
  • Country Inn & Suites by Radisson, Helen, GA Helen
  • Country Inn & Suites by Radisson, Helen, GA Hotel Helen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.