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Helendorf River Inn, Suites & Conference Center

2.5-star property
33 Munich Strasse, Helen, GA 1-855-201-7819
4.8 out of 5
Exceptional!
See all 8 travelocity Reviews

"Cutest hotel!!! Balcony view, clean rooms. Will definitely be back for our next visit. Staff were extremely friendly. " More

By a verified traveler on Sun 01 Mar 2020

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Hotel Description

Hotel with 1 outdoor pools, connected to the convention center in Helen

Heart of Helen

You'll be steps from Helen Festhalle and a 5-minute walk from Chattahoochee River. Helen Arts & Heritage Center and Unicoi Hill Park are also within half a mile (1 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A coffee shop, a terrace, and a lobby fireplace are also on offer.

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Balcony (Riverfront) - No Pets

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Helendorf River Inn, Suites & Conference Center ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Helendorf River Inn, Suites & Conference Center

Everyone (5) Couples (2)
5 out of 5

Posted by on Oct 15, 2020

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Comment from Hotel Management

Oct 17, 2020 by Lisa H.

Thank you for the review.

5 out of 5
Cutest hotel!!! Balcony view, clean rooms. Will definitely be back for our next visit. Staff were extremely friendly.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 5, 2020 by Lisa H.

Thank you so much for your review. I am very happy to hear you enjoyed your stay. We look forward to having you visit us again soon.

5 out of 5
it was wonderful, the riverside room was so nice, and we enjoyed watching people go down the river

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 2, 2019 by Lisa H.

We are so happy you enjoyed your riverfront guest room.

5 out of 5
Loved our stay there. Rooms were very nice and clean. Great being so close to the river. We will definately stay there again.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 31, 2019 by Lisa H.

Thank you for your review. The river is definitely the big seller for us. It is nice to leave your door open on a quiet night and listen to the rapids.

4 out of 5
I loved the view from our balcony but the second day of our visit, we returned from a day out and couldn't get to our room the normal way. It turned out they were fixing the stairs which were in real need of repair. They looked bad. A lot of the outside needs to be fixed - like painting, etc. The room itself was fine. It was clean and that is what is most important to me. I do not like the town itself anymore. We went to Helen several years ago and it was quiet and very little traffic. I was shocked to see how it had changed in that respect. Many of the stores are in need of general cleaning (which is not your problem, I understand). I think we would stay at Helendorf River Inn if we ever went back, but because of the changes in the town, I doubt that we will.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 14, 2019 by Lisa H.

Thank you for your review. It is disappointing to hear you weren't happy with your visit to Helen. We do hope if your plans change and you plan to be in the area you will stay with us again.

4 out of 5
Nice hotel right in town. Comfortable room. Desk clerk was super nice.

Posted by on Dec 4, 2018

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Comment from Hotel Management

Dec 6, 2018 by Lisa H.

Thank you so much. We all hope you will visit us again in the near future.

5 out of 5

German style hotel right in town and on the river

Stayed midway on a week long motorcycle trip. The last thing I wanted was to get on the bike again to go anywhere. It's right in the heart of Helen. The indoor pool is beautiful and great to soak off all the miles. Especially during inclement weather. Staff was great and the Bodensee Restaurant just out the from door was recommended by friends and very good.

Posted by , from Myrtle Beach area on May 12, 2017

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5 out of 5

Great hotel

Pros: Loved all location and the way the hotel was decorated. All the paintings made the place seem very German.
Cons: The breakfast could be improved. It consisted of mainly packaged buns, milk, cereal, coffee and tea.
Location: Super location to walk to all the neat shops in town.
We were there for a long weekend and it was absolutely a great place to stay. The room was very spacious, clean and the beds were comfortable. Loved looking out the balcony window at the river. I think one of our favorite things about this place was its location. It was within walking distance (and I am older with RA) of the entire town. Would stay there again if we go back to Helen.

Posted by on Dec 7, 2015

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Comment from Hotel Management

Feb 26, 2017 by LAH

Thank you very much for your survey.

About the Helendorf River Inn, Suites & Conference Center

Location 33 Munich Strasse, Helen, GA 30545

Renovations + Closures

The following facilities are closed on Christmas Day:

  • Front desk

Property Features

There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available. Smoking is allowed in designated areas at this Helen hotel.

  • 98 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 1974
  • Continental breakfast (free)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Canoeing nearby
  • Fishing on site
  • Rafting nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Ziplining nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Hotel Names

  • Helendorf River Inn Suites
  • Helendorf River Suites
  • Helendorf River Inn, Suites & Conference Center Hotel
  • Helendorf River Inn, Suites & Conference Center Helen
  • Helendorf River Inn, Suites & Conference Center Hotel Helen

You should know

  • The seasonal pool will open in January and close in December.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.