On riverwalk.Within 3 miles (5 km) of this Hemel Hempstead hotel, you'll find Delta Force Paintball Hemel Hempstead and Boxmoor Golf Club. Rex Cinema and Gadebridge Park are also within 3 miles (5 km).
What's nearby
The Snow Centre - 5 min drive
Gadebridge Park - 8 min drive
Warner Bros. Studio Tour London - 8 min drive
Ashridge Estate - 15 min drive
ZSL Whipsnade Zoo - 29 min drive
Getting around
Hemel Hempstead Station - 3 min drive
Chesham Underground Station - 10 min drive
Luton Airport (LTN) - 33 min drive
Restaurants
The Bell Inn - 6 min drive
McDonald's - 13 min walk
The Mallard - 3 min drive
White Horse - 1 min walk
Sunrise Cafe - 5 min drive
About this property
The Watermill Hotel, Sure Hotel Collection by Best Western
3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.
Public spaces have free WiFi. A rooftop terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Self parking is free.
This 3-star Hemel Hempstead hotel is smoke free.
71 guestrooms or units
2 levels
4 buildings
Terrace on the roof
Business facilities
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Front-desk safe
Wedding services available
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
ATM
No smoking on site
Bar or lounge
Dining venue
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary newspapers and complimentary bottled water. This Hemel Hempstead hotel provides complimentary wireless Internet access.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Languages
English
Property amenities
Family friendly
Free crib
Laundry facilities
Rollaway/extra bed (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.95 for adults and GBP 10.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No elevator
Room amenities
Entertainment
TV
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 15.0 per night.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 10.95 for children
Rollaway bed fee: GBP 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel
Frequently asked questions
How close is The Watermill Hotel, Sure Hotel Collection by Best Western to the airport?
The Watermill Hotel, Sure Hotel Collection by Best Western is 20.7 mi (33-min drive) away from the Luton Airport (LTN) airport, the closest popular airport to the property.
Does The Watermill Hotel, Sure Hotel Collection by Best Western have an airport shuttle?
Airport shuttle services are not available at The Watermill Hotel, Sure Hotel Collection by Best Western.
How close is The Watermill Hotel, Sure Hotel Collection by Best Western to the beach?
This hotel is 16.1 mi (29-min drive) from Ruislip Lido Beach.
Does The Watermill Hotel, Sure Hotel Collection by Best Western offer free breakfast?
Free breakfast isn’t provided at The Watermill Hotel, Sure Hotel Collection by Best Western, but buffet breakfast is offered for a fee of GBP 10.95 for adults and GBP 10.95 for children. It's available every day from 7 AM to 9:30 AM.
Is there a casino at The Watermill Hotel, Sure Hotel Collection by Best Western?
No, there is no casino at this hotel, but Grosvenor Casinos (18-min drive) and Genting Casino Luton (20-min drive) are nearby.
What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 2 PM; Check-in end time: 11:00 PM.
Is there free parking at The Watermill Hotel, Sure Hotel Collection by Best Western?
This hotel offers free self parking.
Does The Watermill Hotel, Sure Hotel Collection by Best Western have a pool?
The Watermill Hotel, Sure Hotel Collection by Best Western does not have a pool.
Does The Watermill Hotel, Sure Hotel Collection by Best Western have a restaurant?
The Watermill Hotel, Sure Hotel Collection by Best Western is home to The Riverside, which features brunch.
Does The Watermill Hotel, Sure Hotel Collection by Best Western have a spa?
There are no spa services available at this hotel.
How close is The Watermill Hotel, Sure Hotel Collection by Best Western to downtown Hemel Hempstead?
The Watermill Hotel, Sure Hotel Collection by Best Western is 3.1 mi away from Hemel Hempstead.
The Watermill Hotel, Sure Hotel Collection by Best Western Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 34 out of 237 reviews" "
10 - Excellent
34
Rating 8 - Good. 78 out of 237 reviews" "
8 - Good
78
Rating 6 - Okay. 64 out of 237 reviews" "
6 - Okay
64
Rating 4 - Poor. 34 out of 237 reviews" "
4 - Poor
34
Rating 2 - Terrible. 27 out of 237 reviews" "
2 - Terrible
27
7.4/10
Cleanliness
7.0/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Feb 22, 2020
Liked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Verified traveler
Stayed 3 nights in Feb 2020
2/10 Terrible
A
Business traveler
Feb 19, 2020
Disliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning
Then no hot water in the morning for a shower
Staff didn’t seem to care on check in or out
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Mark
Stayed 1 night in Nov 2019
8/10 Good
Thomas
Business traveler
Nov 21, 2019
Liked: Staff & service
Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.