The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Exterior
Superior Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Breakfast, lunch and dinner served
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ
  • Popular LocationThe Snow Centre5 min drive
  • Popular LocationGadebridge Park8 min drive
  • Popular LocationWarner Bros. Studio Tour London8 min drive
  • AirportLondon (LTN-Luton)32 min drive

Room options

Standard Room, 2 Twin Beds, Non Smoking

  • 1884 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, View

  • 1884 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

  • 2368 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

  • 2368 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Hemel Hempstead

On riverwalk.Within 3 miles (5 km) of this Hemel Hempstead hotel, you'll find Delta Force Paintball Hemel Hempstead and Boxmoor Golf Club. Rex Cinema and Gadebridge Park are also within 3 miles (5 km).

What's nearby

  • The Snow Centre - 5 min drive
  • Gadebridge Park - 8 min drive
  • Warner Bros. Studio Tour London - 8 min drive
  • Ashridge Estate - 15 min drive
  • ZSL Whipsnade Zoo - 29 min drive

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • Luton Airport (LTN) - 33 min drive

Restaurants

  • The Bell Inn - 6 min drive
  • McDonald's - 13 min walk
  • The Mallard - 3 min drive
  • White Horse - 1 min walk
  • Sunrise Cafe - 5 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

Public spaces have free WiFi. A rooftop terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Self parking is free.

This 3-star Hemel Hempstead hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 4 buildings
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary newspapers and complimentary bottled water. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.95 for adults and GBP 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.95 for adults and GBP 10.95 for children
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

How close is The Watermill Hotel, Sure Hotel Collection by Best Western to the airport?

The Watermill Hotel, Sure Hotel Collection by Best Western is 20.7 mi (33-min drive) away from the Luton Airport (LTN) airport, the closest popular airport to the property.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at The Watermill Hotel, Sure Hotel Collection by Best Western.

How close is The Watermill Hotel, Sure Hotel Collection by Best Western to the beach?

This hotel is 16.1 mi (29-min drive) from Ruislip Lido Beach.

Does The Watermill Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at The Watermill Hotel, Sure Hotel Collection by Best Western, but buffet breakfast is offered for a fee of GBP 10.95 for adults and GBP 10.95 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel, but Grosvenor Casinos (18-min drive) and Genting Casino Luton (20-min drive) are nearby.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

Is there free parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

This hotel offers free self parking.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have a pool?

The Watermill Hotel, Sure Hotel Collection by Best Western does not have a pool.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have a restaurant?

The Watermill Hotel, Sure Hotel Collection by Best Western is home to The Riverside, which features brunch.

Does The Watermill Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is The Watermill Hotel, Sure Hotel Collection by Best Western to downtown Hemel Hempstead?

The Watermill Hotel, Sure Hotel Collection by Best Western is 3.1 mi away from Hemel Hempstead.

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 237 reviews" "
Rating 8 - Good. 78 out of 237 reviews" "
Rating 6 - Okay. 64 out of 237 reviews" "
Rating 4 - Poor. 34 out of 237 reviews" "
Rating 2 - Terrible. 27 out of 237 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Stayed 3 nights in Feb 2020

2/10 Terrible

A

Business traveler
Disliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
Stayed 1 night in Feb 2020

10/10 Excellent

Kenneth, Orlando, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Business traveler
Liked: Staff & service
Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable quite hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Doug

Business traveler
Liked: Cleanliness
Disliked: Staff & service
What a shame, the new rooms are lovely but...
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.
Stayed 1 night in Oct 2019

6/10 Okay

Sarah

Stayed 1 night in Sep 2019