Close to airport.At this hotel, you'll be steps from Hania Gate and Freedom National Stadium. Venetian Walls and St. Minas Cathedral are also within half a mile (1 km).
What's nearby
Historical Museum of Crete - 13 min walk
Heraklion Loggia - 15 min walk
Heraklion Archaeological Museum - 18 min walk
Koules Fortress - 3 min drive
Heraklion Port - 3 min drive
Getting around
Nikos Kazantzakis Airport (HER) - 13 min drive
Restaurants
Κρητικός Φούρνος - 6 min walk
Manitu Sunset Bliss - 9 min walk
Starbucks - 9 min walk
Coffee Island - 9 min walk
Kαφενείον ο λάκκος - 11 min walk
About this property
Castello City Hotel
Family-friendly 4-star hotel near Heraklion Port
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.
A 24-hour business center and a meeting room are available. Event space at this hotel measures 70 square feet (7 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Castello City Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
1 building
68 guestrooms or units
5 levels
70 sq ft of conference space
7 sq m of conference space
Built in 1981
Manager's reception (free)
Deli
Childcare (surcharge)
Terrace on the roof
Business center (24 hours)
Conference center
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
ATM
Elevator
Bar or lounge
Dining venue
Castello City Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Languages
English, French, German, Greek, Italian
Property amenities
Family friendly
Babysitting (surcharge)
Free crib
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free manager's reception
Snack bar/deli
Accessibility
Elevator
Room amenities
Entertainment
TV with digital channels
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Memory foam mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Electrical adapters
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete vaccination at least 30 days prior to check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 4 years old or younger stays free when using existing bedding.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 15 per vehicle (one-way)
Late check-out fee: EUR 25 (subject to availability)
In-room safe fee: EUR 2 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete vaccination at least 30 days prior to check-in.
We should mention
Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Castello City
Castello City Heraklion
Castello City Hotel
Castello City Hotel Heraklion
Castello Hotel
Castello City Hotel Crete/Heraklion
Hotel Castello City
Castello City Heraklion
Castello City Hotel Hotel
Castello City Hotel Heraklion
Castello City Hotel Hotel Heraklion
Frequently asked questions
How close is Castello City Hotel to the airport?
Castello City Hotel is 6.1 mi (13-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.
How much does it cost to stay at Castello City Hotel?
As of May 27, 2024, prices found for a 1-night stay for 2 adults at Castello City Hotel on Jun 5, 2024 start from $56.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Castello City Hotel have an airport shuttle?
Castello City Hotel offers an airport shuttle 24 hours a day, on request, for a charge of EUR 15 per vehicle, one-way.
How close is Castello City Hotel to the beach?
This hotel is 2.8 mi (10-min drive) from Ammoudara Beach and 7.6 mi (18-min drive) from Pantanassa. Don't forget your sunscreen!
Does Castello City Hotel offer free breakfast?
Castello City Hotel does not offer free breakfast.
Is there a casino at Castello City Hotel?
No, there is no casino at this hotel.
What time is check-in at Castello City Hotel?
Check-in begins at 3:00 PM.
Is there free parking at Castello City Hotel?
This hotel offers free self parking.
Does Castello City Hotel have a pool?
Castello City Hotel does not have a pool.
Does Castello City Hotel have a restaurant?
Castello City Hotel is home to The 5th floor, which features Greek cuisine and ocean views.
Does Castello City Hotel have a spa?
There are no spa services available at this hotel.
How close is Castello City Hotel to downtown Heraklion?
Castello City Hotel is 0.6 mi away from Heraklion.
Castello City Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I enjoyed the breakfast.
After that it was downhill.
There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls…
They were on all floors.
Bed is not good
Shower floods.
But mostly…
I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem.
Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not.
Why was t I told before? Earlier?
It was terribly upsetting having to completely repack moments befor getting into my cab.
Judy
Stayed 5 nights in Mar 2023
8/10 Good
Assaf
Feb 19, 2023
Liked: Cleanliness, staff & service
It's ok - it's nothing fancy, not so comfortable
It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.