"Had an end unit which meant opening windows as well as balcony door, which was very nice. However, there was a surprising amount of noise from the ro ... " More
Oceanside stay
A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Coconut Island Park and Liliuokalani Park and Gardens are also within half a mile (1 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the business center. Enjoy the gym and perks like free self parking.
Apr 1, 2022 by KK
Thank you David for your comments, we appreciate your feedback. The iCafe/Wai'oli Lounge only opens during the dinner hours from 4:30to 9:00pm. It's hopeful that the hours of operation will increase sometime in the near future. Mahalo.
Jan 5, 2022 by KK
Thank you Nancy for your comments, we appreciate your feedback. Mahalo
Dec 20, 2021 by KK
Thank you Manuel for your comments, we appreciate your feedback. Mahalo.
Dec 6, 2021 by KK
Thank you for your comments Jonathan, we appreciate your feedback. We will inform out Pest Control company about the ants. Mahalo.
Nov 2, 2021 by KK
Thank you for your comments, we appreciate your feedback. Mahalo.
Oct 18, 2021 by KK
Thank you for your comment, we appreciate your feedback. Mahalo
Oct 4, 2021 by KK
Thank you for your comments and your rating, we appreciate your feedback. Mahalo.
Oct 4, 2021 by KK
Thank you for your comments and your rating, we appreciate your feedback. Mahalo.
Aug 23, 2021 by KK
Thank you very much for your rating and comments, we greatly appreciate your feedback. Mahalo.
Jun 21, 2021 by KK
Thank you very much for your comments, we appreciate your feedback. We look forward to a return visit in the future. Mahalo for choosing to stay with us.
Castle Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Castle Hilo Hawaiian Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Hilo hotel.
Free self parking
Castle Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast from 6:30 AM to 10:00 AM.
WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This cafƩ serves light fare only. Happy hour is offered. Open daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.