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4.6 out of 5

"The hotel had all of the Hawaiian appeal. The grounds were like our own botanical garden. The rooms and lobby were immaculate. There was some constru ... " More

By a verified traveler on Sat 19 Oct 2019

Hotel Description

Beach hotel near Port of Hilo

Oceanside stay

Your stay at this Keaukaha hotel places you within 3 miles (5 km) of Port of Hilo and University of Hawaii at Hilo. Hamakua Heritage Corridor and Naniloa Country Club are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A garden, a picnic area, and a computer station are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 135 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Ceiling fans, hair dryers, and safes are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hilo Seaside Hotel ratings based on 24 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilo Seaside Hotel

Everyone (17) Couples (3) Family (4)
5 out of 5
The hotel had all of the Hawaiian appeal. The grounds were like our own botanical garden. The rooms and lobby were immaculate. There was some construction but they kept it clean and quiet. I would not have noticed if not for the signs. The staff from the desk to the restaurant to the housekeeping were friendly and helpful. I would go to this hotel every time I visit.

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 19, 2019 by The Hilo Seaside Hotel Ohana

Aloha and thank you for staying with us. We appreciate your lovely review and look forward to seeing you again when you visit. Mahalo!

5 out of 5
Nice and simple, all we needed for our short time there

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 2, 2019 by Priscilla

Aloha and thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 28, 2019 by Priscilla

Aloha and thank you for staying with us. We appreciate your feedback. Mahalo!

4 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by Priscilla

Thank you for staying with us. We appreciate your feedback.

5 out of 5
The hotel looks old and it’s a maze to get to certain rooms. However the room I stayed in was clean! The staff very friendly. The only problem was parking but maybe it’s because the hotel was full.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Priscilla

Aloha R, we apologize for the parking situation. When the hotel gets full, it does tend to get a little tight on parking. I hope the night guard was able to help you. We appreciate your feedback. Mahalo for staying with us!

5 out of 5
I love how friendly the staff was, love love love the air conditioning! Love how clean everything was!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Priscilla, Front Desk

Aloha and thank you for your lovely review! We hope to see you again soon. Mahalo!

4 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Priscilla, Front Desk

Thank you for staying with us! We hope you enjoyed your stay and hope to see you again soon. Mahalo!

5 out of 5
Great hotel, not fancy, but what you need for a nice stay. Staff were very kind and cheerful. It is near the airport, so occasionally a plane will go over in the morning, but it wasn't a big deal. The location allows an easy walk to parks along the ocean, which I enjoyed.

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 23, 2019 by Hilo Seaside Hotel Guest Relations

Mahalo for choosing to stay with us! We appreciate your feedback and are glad to hear you enjoyed the convenience of our hotel.

5 out of 5
Was really nice, CSRs were bery helpful. Parking was NOT a problem. Restaurants are around the area and the Coconut Grill is on site- was great eating. Service was great!

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 12, 2019 by Keala H.

I would like to thank you for your recent visit to The Hilo Seaside Hotel. It was truly a pleasure to serve you. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal at The Hilo Seaside Hotel. We would love to have the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your personal endeavors. Mahalo, Keala H.

5 out of 5
Perfect location, great staff, free breakfast with the best flapjacks, clean rooms... the AC was a little loud. Just thoroughly enjoyed our stay here at this hotel...definitely recommend

Posted by , from Mililani, HI on Mar 25, 2019

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Comment from Hotel Management

Mar 27, 2019 by Judy

Aloha thank you for your feedback. It was our pleasure serving you at the hotel. We look forward to your future stays. Mahalo

About the Hilo Seaside Hotel

Location 126 Banyan Way, Hilo, HI 96720

Renovations + Closures

This property is closed from March 26 2020 to December 31 2020 (dates subject to change).

Property Features

Hilo Seaside Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 400 square feet (37 square meters) and includes a meeting room. The business-friendly Hilo Seaside Hotel also features a garden, a picnic area, and concierge services. This Hilo hotel is smoke free.

  • 135 guestrooms or units
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Hilo Intl. Airport (ITO) (5.1 km / 3.2 mi)

Room Amenities

Hilo Seaside Hotel offers 135 accommodations with safes and coffee/tea makers. 24-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Hilo Seaside Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 1, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-134-175-3344-01

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE-134-175-3344-01. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - GE-134-175-3344-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilo Seaside
  • Hilo Seaside Hotel
  • Hilo Seaside Hotel Hilo
  • Seaside Hotel Hilo
  • Hilo Seaside Hotel Hawaii
  • Hilo Seaside Hotel Hotel
  • Hilo Seaside Hotel Hotel Hilo

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.