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"Every thing was nice but had no breakfast I was only offered a coupon to a restaurant. The bathroom was nice what looked like it had just been painte ... " More

By a verified traveler on Mon 27 Nov 2017

Hotel Description

Hotel near Coligny Beach in Hilton Head Island

Oceanside stay

Within a 15-minute walk of the hotel, you'll find Coligny Beach and Coligny Plaza. Sea Pines Forest Preserve and Van Der Meer Tennis Academy are also within 3 miles (5 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

The 78 guestrooms feature comforts like Tempur-Pedic beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. LED TVs come with cable channels, and other amenities include free WiFi and balconies.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Mar 8 - Mar 9

Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency Suite, 2 Person Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Hilton Head Inn, Ascend Hotel Collection ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Hilton Head Inn, Ascend Hotel Collection

Everyone (4) Couples (1)
4 out of 5
Room was clean however hotel was being remodeled and we were not told. All in all our trip was fine.

Posted by on Jan 7, 2020

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3 out of 5
Showers should have been updated. Floors were filthy. Bed was comfortable!

Posted by on Sep 1, 2019

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Comment from Hotel Management

Oct 22, 2019 by Sincere apologies

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4 out of 5

Posted by on Jun 15, 2019

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5 out of 5

Posted by on Apr 19, 2019

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4 out of 5
They let us check in early. Rooms are kind of old and beds were made sloppy but clean. The lady running the breakfast buffet had a terrible attitude and acted like everyone being there was an inconvenience. Otherwise it is nice being close to the beach.

Posted by on Apr 16, 2019

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3 out of 5
Every thing was nice but had no breakfast I was only offered a coupon to a restaurant. The bathroom was nice what looked like it had just been painted but not very well.

Posted by on Nov 27, 2017

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Comment from Hotel Management

Nov 29, 2017 by GEORGE A.

Thanks for staying with us, and for letting us know. We appreciate your feedback!

About the Grand Hilton Head Inn, Ascend Hotel Collection

Location 36 S Forest Beach Dr, Hilton Head Island, SC 29928-6246

Property Features

Grand Hilton Head Inn, Ascend Hotel Collection offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Grand Hilton Head Inn, Ascend Hotel Collection. Self parking is free. A complete renovation of Grand Hilton Head Inn, Ascend Hotel Collection was completed in May 2016. This Hilton Head Island hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 5 levels
  • Built in 1990
  • Continental breakfast (free)
  • Beach lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hilton Head Island, SC (HHH) (16 km / 9.9 mi)
  • Parking: Free self parking

Room Amenities

Grand Hilton Head Inn, Ascend Hotel Collection offers 78 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This Hilton Head Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Tempur-Pedic beds
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 20

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Hilton Head Metropolitan
  • Grand Hilton Head
  • Grand Hilton Head Inn
  • Grand Hilton Head Inn, Ascend Hotel Collection Hotel
  • Grand Hilton Head Inn an Ascend Hotel Collection Member

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.