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Palmera Inn and Suites

3-star property
12 Park Ln, Hilton Head Island, SC 1-855-201-7819

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4.2 out of 5
Very good!
See all 11 Travelocity Reviews

"Not enough parking, and it was off season. Receptionist was very friendly and nice. " More

By a verified traveler on Tue 03 Mar 2020

Points Of Interest

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Hotel Description

3-star hotel near Coligny Beach

Oceanside stay

Within 3 miles (5 km) of this hotel, you'll find Coligny Beach and Coligny Plaza. Legendary Golf and Shipyard Golf Course are also within half a mile (1 km).

Free breakfast

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free on-the-go breakfast each morning.

Free WiFi, kitchens

The 156 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, balconies, and flat-screen TVs with cable channels.

California King Loft

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palmera Inn and Suites ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palmera Inn and Suites

Everyone (9) Couples (1)
4 out of 5
Not enough parking, and it was off season. Receptionist was very friendly and nice.

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 3, 2020 by Susana Cook

Dear guest: Thank you for comments. We are glad to hear you enjoyed our newly renovated suites and the friendliness of our staff. We hope you come back and stay with us again in your next visit to Hilton Head Island. Thanks for your feedback, we appreciate it!

5 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Nov 13, 2019 by Susana Cook

Thank you for staying with us. We are glad you enjoyed your stay. We hope you can come back and stay with us again!

3 out of 5
I liked the location. It’s close to all the great beaches.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 26, 2019 by Megan

Thank you for staying with us. We appreciate your business and hope to see you again soon.

5 out of 5
The suite was great with plenty of room for us and it was clean. We had a great time and will try to come back. Nice place to stay.

Posted by on Jun 27, 2018

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Comment from Hotel Management

Jul 11, 2018 by Susana Cook/GM

Thank you so much for your comments. We are glad to hear you had a great time. We hope you can come back and visit us again next year. You will be able to enjoy our brand new and renovated rooms, as we will be redoing all our rooms during Fall and Winter 2018. They should all be done by Spring 2019. Thanks for the feedback!

5 out of 5

Excellent!!!!! Pet Friendly!! 5min to beach!

Staff was WONDERFUL! We rented the 2 story loft. They are pet friendly and gave our little Wilbur treats every time we saw the nice front desk concierge! The hotel is about a 5 minute drive to the beach. One thing I recommend is renting bikes.. The bike rental company will deliver the bikes directly to you too!

Posted by on Aug 11, 2017

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4 out of 5
Everything was great except room wasn't ready at check in time. Had to wait for 1 hour

Posted by on Jul 7, 2017

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5 out of 5

Cozy hotel

Awesome pool and hot tub, enjoyed the room, 9 minutes to the beach and a couple blocks from a few good restraunts. Only thing less than expected was the breakfast--mini muffins and frozen waffles, but on the plus side it was 24 hour Starbucks brewed coffee in the lobby.

Posted by on Mar 29, 2017

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5 out of 5
This place has everything you need to be comfortable.

Posted by on Mar 16, 2017

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2 out of 5

look elsewhere

The room was tidy but that's all the good I can say. Yes the breakfast was free but it's part of why I picked this hotel. It was three tiny wedges of cheese and some fruit that had no flavor. You could toast waffles but they were yellow. The orange juice was fermented from sitting out. Both coffee carafes were empty We had no hot water in the showers and after sleeping in the bed overnight I was covered in an itchy rash. I remarked on the orange juice to staff and there was no reply yet they had time to send me a text asking if I wanted to see their timeshares. The pool was not open .. I've stayed here before a few years back and can definitely say it's gone downhill since.

Posted by , from NC on Jan 16, 2017

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4 out of 5

Pet friendly charmer

Great place for people with pets. Convenient, affordable, friendly staff, and great surroundings.

Posted by on Nov 27, 2016

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About the Palmera Inn and Suites

Location 12 Park Ln, Hilton Head Island, SC 29928-3409

Property Features

Palmera Inn and Suites offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Palmera Inn and Suites. This 3-star Hilton Head Island hotel is smoke free.

  • 156 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Savannah - Hilton Head Intl. Airport (SAV) (75.7 km / 47.1 mi)

Room Amenities

Palmera Inn and Suites offers 156 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 130.00 per accommodation, per stay (maximum USD 90 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The driving distance to this property is 42 miles from Parris Island. Other pet restrictions apply.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.12 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Self parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 130.00 per accommodation, per stay (maximum USD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Lane Condominiums Hilton Head Island
  • Park Lane Hotel Hilton Head Island
  • Park Lane Hotel Suites
  • Park Lane Hilton Head Island
  • Park Lane Hotel Condominiums
  • Park Lane Hotel Suites
  • Palmera Inn and Suites Hotel
  • Palmera Inn and Suites Hilton Head Island
  • Palmera Inn and Suites Hotel Hilton Head Island

You should know

  • The seasonal pool will open in March and close in December.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.